Senior Manager, Engineering - Mainframe Systems

Work Location: Toronto, Ontario, Canada

Hours: 37.5

Line of Business: Technology Solutions

Pay Details: $149,500 - $183,500 CAD

The pay details posted reflect a temporary market premium specific to this role that is reassessed annually.

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview

Canadian Personal Banking Technology teams are responsible for delivering safe, secure, and innovative solutions in support of our customers and colleagues across all channels with a specific focus on Canadian Personal Banking, through our Core, Credit, Servicing and Customer Engagement Platforms, as well as Customer and Colleague Assistance.

Job Accountabilities - What You'll Do

The Senior Manager, Engineering role in the Core Platform is accountable for building, maintaining and evolving the culture and community of software engineers and is responsible for coaching on knowledge, skills and performance, building and evolving their capabilities, and advising engineers on their work to ensure solutions meet business needs and aligned with technology strategies and emerging industry standards. This includes planning, evaluating, recommending, designing, operationalizing, and supporting solutions in compliance with enterprise and industry standards. Provides deep technical leadership and development experience in end-to-end execution of solutions, ensuring alignment with the Organization's Target Operating Model (TOM), technology roadmap and approach, and enterprise architecture/ technologies.

Customer

• Work closely with partners and stakeholders to ensure technical solutions meet technical direction, requirements, budget, scalability and architectural goals, ensuring all risks and impacts are considered

• Leverage deep technology expertise to support in the creation and delivery of end-to-end technical solutions and help to support driving business outcomes

• Participate in business planning discussions and define the technology delivery approach, and leverage synergies across the various teams and applications

• Act as lead expert to ensure compliance with enterprise and segment standards (e.g. TOM; enterprise assets)

• Monitor and manage incident escalation process; work with technical and business partners as needed to efficiently and effectively resolve

• Experience in managing complicated legacy applications. Identify and implement opportunities to minimize and reduce cost

• Collaborate with partners and project teams on software quality assurance reviews

• Drive and execute on target state and roadmap-based investments

• Execute on strategic solution planning activities or POC

• Work with partners across Technology and apply deep understanding of relevant business needs to identify and leverage synergies across the various areas and projects

Shareholder

• Anticipate internal/external business and regulatory issues; recommend process/product/organizational improvements

• Manage resource requirements and assignments, ensuring project milestones are met and monitoring to keep projects on schedule and within budget

• Oversee business expenses and FTE plans and ensure controls in place to monitor, effectively track and manage to establish plans

• Maintain knowledge and understanding of external development, technology and emerging solutions, market conditions and their impact

• Proactively identify emerging technologies and innovative solutions for building more robust platform domains

• Interact with governance and control groups, (e.g. regulatory and operational risk, compliance and audit) to provide subject matter expertise and consult on risk issues / items relating to technology and tools

• May interact with governance and control groups, (e.g. regulatory and operational risk, compliance and audit) to provide subject matter expertise and consult on risk issues / items relating to Engineering technology and tools

• Lead teams to deliver solutions in assigned functional area, meet SLA’s, Interface with IT, finance, audit, business unit management and other areas of TD to ensure integrated processes, efficient introduction of new technologies, retirement of obsolete technologies and support for business-led initiatives requiring the capabilities of the Engineering function

Employee/Team

• Lead / manage a team of Engineers / Technology Specialists and oversee related engineering analysis activities and deliverables

• Provide overall team leadership, training, coaching, development, succession, recruitment and resource management, and ensure on-going feedback and assessments occur and development plans exist for each team member

• Leverage deep technology expertise for own area of specialization to deliver and ensure that all areas across the organization that provision, manage and support various technologies have the necessary tools, processes and documentation required to effectively execute on their respective mandates

• Execute Engineering strategy as it relates to the introduction of tools and the automation of build, test, release and configure activities across Application, Platform and Infrastructure

• Partner with the Operations team to automatically integrate with appropriate tools and processes as part of automated/self-serve Application, Platform or Infrastructure releases

• Work with partners across Technology and apply in-depth understanding of relevant business needs to identify and leverage synergies across the various areas

• Act as the expert or lead innovator and agent of change for the programs and services under management

• Lead interface with other technology teams to implement best practices, standards and management

• Work with vendor platform providers and engineering peers to keep abreast of trends, products, frameworks, and applications

• Identify and effectively manage stakeholder engagement and impact across the enterprise

• Engage executive stakeholders appropriately to review progress and obtain input, validation and approval of key decisions

• Anticipate client needs to influence the development of innovative engineering solutions as well as business strategies

• Anticipate internal/external business and regulatory issues; recommend process/product/organizational improvements

Breadth & Depth

• Lead Technical solutions at the Product Group level

• Deep expertise and knowledge of specific domain or broad range of experience in technology domains, including understanding of in-house and third-party architecture integration

• Advanced and highly specialized knowledge of TD applications, systems, networks, innovation, design activities, best practices, business / organization, Bank standards, regulatory and compliance standards, and may fulfill a governance role

• Expert technical skills and a strong understanding of the team's product; technology and issues

• Provides leadership and guidance to several teams across the enterprise and solves cross-department issues

• Participates in the development of business strategies

• Ensures solutions are consistent with organizational objectives

• Utilize subject matter expertise to introduce new technologies, or new versions of existing technologies, into the organization

• Generally, reports to an executive

Where You'll Work

You’ll be expected to work Primarily onsite at a TD location for meetings, team events and experiences. The hiring manager will provide more information about how this works for their team.

Job Requirements

• University or postgraduate degree; (e.g., computer science, engineering preferred)

• 10+ years of mainframe application design, development and operational support experience (Financial Industry Preferred)

• 2-3 years of leadership/collaborator role(s) on multi-application / multi-platform solutions

• Working experience mainframe skills with the following:

  • Must have
    • COBOL, JCL, VSAM, TSO, ISPF, IMS DC/DB, zOS Connect
    • Database: IMS DB, DB2, IMS MQ
    • Source Control: Endevor
    • Job scheduling tools: CA-7, Autosys, AWF
  • Should have
    • Agile experience
    • ITSM tools: Jira, Confluence and Service Now
    • Understanding of Azure & VMC2 Cloud implementation patterns, Restful API concepts, Data Security concepts
  • Nice to have
    • Source Control (any of): SCM, Changeman
    • Mainframe utilities: IDz, ZDT, ADDI, PD tool, IMS Explorer for Development
    • General understanding of Event Driven MQ solutions including Kafka
    • Banking Industry preferred including knowledge of eco-system specific compliance, data security and risk factors
    • Hands on experience in AI tools

Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information: We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only): Sans Objet