Key Account Manager

Key Account Manager

IQVIA ANZ | Hybrid | Melbourne, VIC

Are you a relationship-driven sales professional who enjoys helping clients solve complex business challenges? Do you thrive in a consultative environment where you can influence strategy, drive growth, and partner with some of the leading organisations in consumer health and beauty?

At IQVIA, we're looking for a Key Account Manager to join our high-performing ANZ Key Account Management team. In this role, you'll manage and grow strategic client relationships, identify new opportunities, and deliver innovative solutions that help our clients make better decisions and improve outcomes across the consumer health and beauty industries.

Why Join IQVIA?

As a global leader in healthcare intelligence and clinical research, IQVIA combines data, technology, advanced analytics, and human expertise to help customers accelerate innovation and improve patient outcomes.

This is an exciting opportunity to:

• Work with clients of some of Australia’s biggest brands

• Build long-term partnerships with key healthcare industry stakeholders

• Work with a diverse portfolio of IQVIA solutions and services

• Collaborate with industry-leading experts across sales, consulting, analytics, and client services

• Drive meaningful commercial outcomes for clients and IQVIA

• Develop your career within a global organisation that values innovation and growth

What You'll Be Doing

As a trusted advisor to your clients, you will:

• Achieve revenue and growth targets across a portfolio of key accounts

• Develop a deep understanding of your clients' business priorities and challenges

• Identify new business opportunities and lead account growth initiatives

• Build strong executive-level relationships across marketing, market research, sales management, and technology functions

• Partner with internal IQVIA teams to design and deliver tailored client solutions

• Present compelling recommendations that address complex business needs

• Manage contract renewals, subscriptions, and account expansion opportunities

• Monitor client satisfaction and ensure exceptional service delivery

• Contribute to multi-country opportunities in partnership with regional and global account teams

• Support and mentor less experienced members of the sales team where required

What We're Looking For

To be successful, you'll bring:

• A bachelor's degree or equivalent experience

• 3-5 years' experience in Account Management, Key Account Management, or Business Development

• Strong commercial acumen and a track record of growing client relationships

• Excellent communication, presentation, and relationship-building skills

• The ability to influence and engage stakeholders at all levels

• A proactive, self-driven mindset with strong ownership and accountability

• Analytical and problem-solving capabilities, with confidence working with data and insights

• Advanced Excel and data analysis skills

• A collaborative approach and ability to work effectively across cross-functional teams

• Knowledge of IQVIA products and services or experience working within healthcare, beauty, consumer health, market research, data analytics, pharmaceutical, or life sciences environments is desirable

Eligibility:

• Must be currently based in Australia with full-time, permanent working rights

Ready to Make an Impact?

If you're looking for an opportunity to grow your career in a global organisation while helping some of the healthcare industry's most influential organisations solve critical business challenges, we'd love to hear from you.

Apply today with your current resume.

Suitable applicants will be invited to complete an online assessment via email and SMS from the IQVIA ANZ Talent Acquisition team. Following assessment completion, shortlisted candidates will be contacted by the lead recruiter to discuss next steps.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.