Job Overview

Decentralized Clinical Trial Study Leads (DCTL) are an integral part of clinical trial delivery to improve patients’ lives and bring therapies to the market faster. The DCTL role requires strong project management skills, customer and site facing engagement experience, creativity/innovation and the ability to thrive in a dynamic setting.

The DCTL may oversee studies ranging from fully decentralized trials to hybrid studies which require liaising with traditional project delivery teams. Critical to the success of DCT is the ability to collaborate across multiple teams and stakeholders including but not limited to technology & IT, mobile nursing, site support services, regulatory, site startup, etc. DCTL’s also follow established SOP and policies focused on project delivery, productivity and quality resulting in strong project financial performance and customer satisfaction.

Responsibilities

Essential Functions

• Accountable for the strategic development and delivery of DCT studies in line with agreed upon contracts while optimizing speed, quality and cost of delivery, ensuring consistent use of study tools and training materials and compliance with system updates, standard processes, policies and procedures.

• Serve as DCT project oversight and/or contact with customers and own relationship with the project’s key customer contact(s)

• Set objectives for the DCT project team according to agreed upon contract, strategy and approach, effectively communicate and assess performance, providing feedback and leadership.

• Collaborate with other functional groups within the company where necessary, including the core study team, to develop and/or support the preparation of integrated study management plans, support milestone achievement and manage study issues and obstacles.

• Monitor progress against contract and prepare/present project information proactively to all stakeholders internally and externally.

• Supervise problem solving and resolution efforts to include management of risk, contingencies and issues. Take accountability for proactive contingency plans to mitigate risks.

• Achieve project quality by identifying and proactively managing quality risks and issues, responding to issues raised by project team members and /implementing appropriate corrective and preventative action plans.

• Ensure the financial success of the project including optimal management and assignment of resources to achieve project goals and profitability.

• Forecast and identify opportunities to accelerate activities to bring milestones and revenue forward and implement appropriate actions to achieve.

• Identify changes in scope and manage change control process, including securing customer agreement to financial and milestone updates as necessary.

• Identify and communicate lessons learned and best practices to promote continuous improvement.

Other Functions May Include

• Participate in bid defense preparations. Lead bid defense presentations in partnership with Business Development for 100% Virtual studies or as a component of the larger team for integrated hybrid DCTs studies. Understand project strategy and operationalize the agreed upon approach.

• Adopt corporate initiatives and changes and serve as a change advocate when necessary.

• Provide input to line managers on their project team members’ performance relative to project tasks. Support staff development. Mentor less experienced project team members on assigned projects to support their professional development.

• Educate and train other teams and partners on the processes, capabilities and structure of the DCT organization.

• Communicate/collaborate with IQVIA business development representatives as necessary.

• May participate in executive committees as part of program leadership.

Minimum Qualifications

• Bachelor's Degree Life sciences or related field Req

• Requires 5 years relevant clinical research experience or equivalent combination of education, training and experience.

• Requires advanced knowledge of and experience implementing Project Management methodologies, ideally within the clinical research space.

• Broad knowledge of DCT (current challenges and opportunities to improve clinical trial delivery) and other related job areas, typically obtained through advanced education combined with experience.

• Knowledge of clinical trials - Knowledge of clinical trial conduct, and skill in applying applicable clinical research regulatory requirements i.e. ICH GCP and relevant local laws, regulations and guidelines, towards clinical trial conduct. Broad protocol knowledge, therapeutic knowledge desired.

• IQVIA Core Competencies - Ability to demonstrate all IQVIA competencies (Client Focus, Collaboration, Communication, innovation, Ownership).

Preferred Qualifications

• Technology Savvy – You have an affinity for learning and leveraging technology. Prior experience with set up or implementation of new platform/systems is a plus.

• Communication - Strong written and verbal communication skills including good command of English language. Strong presentation, negotiation and customer management skills.

• Problem solving - Strong problem-solving skills ability to quickly identify issues and escalate as necessary.

• Good understanding of the competitive environment and how to communicate/demonstrate value through IQVIA solutions.

• Leadership - Ability to work through others to deliver results to the appropriate quality and timeline metrics, monitoring/managing performance and providing feedback, experience productively partnering cross functionally and with customers to advance work effectively and efficiently.;

• Organization - Planning, time management and prioritization skills. Ability to organize resources needed to accomplish tasks, set objectives and provide clear direction to others, experience planning activities in advance and taking account of possible changing circumstances.;

• Prioritization - Ability to handle conflicting priorities. Ability to work strategically to realize project goals, identifying and developing positive and compelling visions for the successful delivery of the project.

• Quality - Attention to detail and accuracy in work. Results-oriented approach to work delivery and output. Demonstrated learning agility and openness to learning and keeping own knowledge and skill set current and evolving.

• IT skills - Good software and computer skills, including MS. Office applications including but not limited to Microsoft Word, Excel and PowerPoint.

• Collaboration - Ability to establish and maintain effective working relationships with coworkers, managers and clients. Excellent customer service skills and demonstrated ability to understand customer needs. Effective mentoring and training skills, fostering learning and knowledge sharing with colleagues.

• Cross-collaboration - Ability to work across geographies displaying high awareness and understanding of cultural differences. Good understanding of other IQVIA functions and their inter-relationship with Project Leadership.

• Finances - Good understanding of project financials including experience managing financials, contractual obligations and implications.

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IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.