Mid-Level
We hire passionate innovators who drive healthcare forward through thoughtful and inclusive collaboration. If you want to discover a career with greater purpose, join us as we transform and accelerate research and development.
Manage all laboratory aspects of assigned clinical trial projects or customer programs throughout the study lifecycle. Serve as the primary customer contact after study award while ensuring delivery aligns with standard operating procedures, policies, timelines, budgets, and quality expectations.
Lead study setup activities, including protocol and budget reviews, kickoff meetings, project plans, milestones, and risk, issue, and action logs
Partner with study setup teams to ensure high-quality database configuration and preparation of protocol-specific documentation and meeting materials
Monitor project management plans, timelines, deliverables, study documentation, eTMF filing, study reporting, and closeout activities
Manage study scope changes, budgets, service-related issues, and quality concerns, implementing corrective actions and sharing lessons learned
Build and maintain strong customer relationships while coordinating communication across operational teams, sites, CRAs, and other stakeholders
Serve as an escalation point for study-level issues and coordinate the triage and resolution of study-specific risks and challenges
Represent IQVIA Laboratories at investigator meetings, customer meetings, audits, inspections, bid defense meetings, and other internal or external forums
Deliver study-specific training to sites, CRAs, customers, and less experienced team members, and contribute to continuous improvement initiatives
Bachelor's Degree Life Sciences and/or related field
2+ years of clinical or research industry experience, including 1 year project management / project set up experience
Working knowledge of project management processes and central laboratory operations, including kits and supplies, logistics, laboratory operations, specimen storage, data reporting and transfers, and site alerts
Demonstrated computer proficiency with Microsoft Office and company systems, or equivalent experience with similar centralized laboratory systems
Other equivalent combination of education, training, and experience may be accepted in lieu of degree
Strong interpersonal and customer management skills, with the ability to establish effective working relationships with coworkers, managers, sites, and customers
Working understanding of medical and clinical research terminology, with experience supporting Phase I–IV clinical trials preferred
Strong organizational and time-management skills, with the ability to meet deadlines in a fast-paced environment
Strong written and verbal communication skills, including a good command of the English language
Ability to lead cross-functional communication, manage escalations, and coordinate the resolution of project-level issues
We put our employees at the center of everything we do and are committed to providing them, and their families, with benefits that meet their diverse and changing needs. We invest in integrated benefits programs and resources to take care of our employees' physical, mental and emotional, financial and social well-being so they can thrive at home and at work, at any stage of their well-being journey.
To learn more about our benefits, visit https://jobs.iqvia.com/benefits.
If you're looking to unleash your potential, join IQVIA Laboratories to help make the extraordinary possible!
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com
IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.
The potential base pay range for this role, when annualized, is $64,200.00 - $133,600.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.
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