Director, Qualitative Client & Commercial Strategy

We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in.

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Job Details

Title: Director of Client & Commercial Strategy

Location: REMOTE (New York OR Connecticut)

What We’re Looking For:

• A strategic thinker who can connect client needs to the right qualitative solutions and shape a clear, compelling recommendation.

• A confident communicator who can translate complex ideas into simple, persuasive stories for proposals, pitches, and client conversations.

• An organized, flexible partner who can manage moving pieces, coordinate inputs, and keep proposal work on track.

• A strong relationship builder who earns trust with clients and collaborates effectively across internal teams.

• A curious, growth-minded problem solver who is open to new approaches and continuously learning about clients, capabilities, and the marketplace.

Key Responsibilities

Proposal Development and Coordination RFP and Proposal Management:

• Coordinate and help lead the RFP and proposal development process in partnership with internal teams. Recommend best qualitative solutions independently, manage timelines, organize inputs such as pricing and resourcing, and help develop compelling pitch materials that respond directly to client needs.

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• Manage or support selected opportunities from initial request through proposal presentation, ensuring that the pitch team communicates a clear, cohesive story that reflects the client’s needs and Kantar’s value proposition.

Cross-Functional Collaboration:

• Work closely within the qualitative team with project managers, researchers, and moderators to align on best practices, logistics, and delivery considerations.

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• Manage internal stakeholders and collaborate with cross-Kantar departments, such as BD, Consulting, Creative, Brand, Client Partners, and more for proposal strategies and client expectations.

Business Development Support:

• Work with broader commercial partners and CCS team members to support responses to RFPs from ‘new logos’ and existing clients, contributing to cohesive and compelling value propositions

Product Expertise and Application:

• Apply a strong working knowledge of Kantar’s qualitative offerings and capabilities to help shape tailored solutions that address client needs and clearly communicate the value of Kantar’s approach.

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• Present our qualitative capabilities to clients, as well as engage in product demos to bring the solutions to life

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Relationship Development and Management

Account Strategy Support: Partner with senior commercial leaders to support the development and execution of account strategies tailored to client needs, drawing on Kantar knowledge, client context, and internal partnership.

Client Engagement: Lead and participate in client meetings, business reviews, and planning conversations to help maintain strong client relationships and identify opportunities where Kantar Qual can add value.

Trusted Client Partnership: Build and maintain productive relationships with priority clients and internal stakeholders, helping the Client & Commercial Strategy team operate as a trusted partner and responsive commercial resource.

Financial Acumen

Commercial and Financial Awareness: Demonstrate a practical understanding of key financial inputs such as pricing, gross margin, operating profit, and scope assumptions. Support recommendations that align with Kantar’s financial guidelines while delivering strong value to clients.

Budget and Performance Support: Support account planning, pipeline tracking, and financial monitoring for assigned opportunities or accounts. Help identify trends, risks, and areas for improvement to inform senior decision-making.

Qualifications

• Experience in client relationship management, business development, proposal development, or commercial strategy support.

• Strong interpersonal skills with the ability to build productive relationships with clients and internal partners.

• Proactive team member with driven leadership skills to connect the dots seamlessly.

• Demonstrate ability to manage complex proposal processes and coordinate cross-functional inputs.

• Strong prioritization skills and ability to adapt recommendations and ways of working based on evolving client and business needs.

• An analytical mindset with the ability to understand client needs, market context, and business implications.

• Growth mindset with curiosity, initiative, and openness to innovative approaches to client challenges.

• Commitment to continuous learning and staying current on industry trends, Kantar capabilities, and emerging client needs.

Kantar Benefits

We provide a comprehensive, highly competitive benefits package, including

• Medical plans with comprehensive, affordable coverage for a range of health services

• Health Savings Account/FSA

• Dental, Vision and benefits to cover unique healthcare needs

• Wellness Program

• 401k with match

• Tuition Reimbursement, Commuter benefits

• Unlimited PTO

Why join Kantar?

We shape the brands of tomorrow by better understanding people everywhere. By understanding people, we can understand what drives their decisions, actions, and aspirations on a global scale. And by amplifying our in-depth expertise of human understanding alongside ground-breaking technology, we can help brands find concrete insights that will help them succeed in our fast-paced, ever shifting world.

And because we know people, we like to make sure our own people are being looked after as well. Equality of opportunity for everyone is our highest priority and we support our colleagues to work in a way that supports their health and wellbeing. While we encourage teams to spend part of their working week in the office, we understand no one size fits all; our approach is flexible to ensure everybody feels included, accepted, and that we can win together. We’re dedicated to creating an inclusive culture and value the diversity of our people, clients, suppliers and communities, and we encourage applications from all backgrounds and sections of society. Even if you feel like you’re not an exact match, we’d love to receive your application and talk to you about this job or others at Kantar.

Privacy and Legal Statement

PRIVACY DISCLOSURE: Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The Kantar Group Limited (“Kantar”). Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager

The salary range for this role is $108,100 -$132,100 USD Annual. Your final base salary will be determined based on several factors which may include but are not limited to location, work experience, skills, knowledge, education and/or certifications. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability

Kantar Rewards Statement

At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and also to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver.

We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. Apply for a career that’s out of the ordinary and join us.

We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted and are allowed to flourish in a space where their mental health and well being is taken into consideration.

We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes. Kantar is the world’s leading data, insights and consulting company. We understand more about how people think, feel, shop, share, vote and view than anyone else. Combining our expertise in human understanding with advanced technologies, Kantar’s 30,000 people help the world’s leading organisations succeed and grow.

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Location

Connecticut, Work from Home United States of America

Kantar Rewards Statement

At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and also to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver.

We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. Apply for a career that’s out of the ordinary and join us.

We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted and are allowed to flourish in a space where their mental health and well being is taken into consideration.

We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes.

Kantar is the world’s leading data, insights and consulting company. We understand more about how people think, feel, shop, share, vote and view than anyone else. Combining our expertise in human understanding with advanced technologies, Kantar’s 30,000 people help the world’s leading organisations succeed and grow.