Senior KYC Analyst & Team Lead

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One.

As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.

We actively uphold transparent and fair hiring practices that support individual opportunity, inclusive culture, and career mobility across all levels of our organisation.

We offer meaningful opportunities for growth, a culture of inclusion, and a strong commitment to transparency and integrity in everything we do.

Job Description

We are currently hiring for a Senior KYC Analyst & Team Lead within to join the team on a permanent basis. The role sits within our Global Corporate business.

Our Global Corporate Trust team provides trustee and agency services to market participants, including financial institutions, corporates, lenders and their advisers. We provide trust and agency services across the spectrum of debt capital market and loan market products, and our extensive range of service functions include account bank, agent bank, collateral administrator, custodian, escrow agent, facility agent, paying agent, security agent and trustee, successor trustee and transfer agent.

The team lead is responsible for the onboarding of customers in a Trust unit within the organization to meet unit and divisional objectives. Must adhere to unit policies, procedures, and training initiatives to comply with Companies AML, KYC and Sanctions Obligations. Will serve as an expert resource for onboarding and customer due diligence. Involvement with ongoing additional projects, including but not limited to remediation projects and developing the Companies e-KYC system as required.

ESSENTIAL FUNCTIONS:

• Responsibility for managing the KYC onboarding of Corporate Trust transactions that are reviewed and closed in the Relationship Management team

• Co-ordination of the due diligence process prior to being presented to the Corporate Trust Risk team for approval.

• Identifies business risks and operational challenges and takes steps to mitigate risk and enhance operating systems and processes.

• Knows the customers in the market, understands and responds to needs and expectations of customers, establishes effective working relationships with internal and external customers, resolves problems quickly and effectively and identifies opportunities for improvements.

• Maintains a high level of current knowledge of European Regulation associated with Customer Due Diligence, Enhanced Due Diligence and Sanctions. Understands and complies with all U.S. Bancorp policies and procedures and all applicable government regulations.

• Needs to act as initial escalation point for the KYC Team complex KYC questions and issue management (such as constructive challenge on requirements)

• Will be required to liaise with internal stakeholders across the business as well as within Risk and Compliance areas.

• Actively ensures compliance with the U.S. Bank Code of Ethics and all Anti-Money Laundering, Bank Secrecy Act, information security and suspicious activity reporting requirements, policies and procedures.

• Determine information needs and extract information from source documents which may involve reading and analyzing complex legal documents.

• It is the individual responsibility of every employee to maintain a current awareness and understanding of and to fully comply with U.S. Bancorp’s “Code of Ethics”. Each employee is also expected to maintain an awareness of the laws, regulations, internal policies and procedures that are appropriate for this position.

Experience and required skills:

• 7 years previous KYC/Onboarding experience essential.

• Working knowledge of finance and/or banking.

• Requires knowledge of various corporate customer types (such as regulated financial institutions, special purpose financial vehicles, listed companies and/or funds). Must be able to demonstrate experience with complex customer types.

• Candidate should be able to evidence experience in a Senior KYC Analyst, Team Lead or Project Management position (such as a remediation project).

• Must possess strong and accurate data entry skills, reading and comprehension skills. With the ability to determine information needs and extract required information from multiple source documents

• Communication: Needs to have robust written and oral communication skills to interact with internal and external parties via email, in-person and by phone.

• Risk Mindset: must be able to appropriately identify and manage risks, in compliance with applicable laws, rules and regulations, and with company policy.

• Customer Centricity & Results-orientated: must be able to balance risk requirements with customer experience to ensure compliance whilst maintaining business relationships.

• Collaboration and engagement: ability to effectively collaborate with key business stakeholders such as relationship managers and sales teams.

• Computer literacy is required.

Location Expectations

The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

Office location, 125 Old Broad Street, EC2N 1AR

Accessibility

We are committed to providing an inclusive and accessible recruitment experience. If you need adjustments at any stage of the application or hiring process, please contact your recruiter for guidance and support.

Total Rewards

U.S. Bank is committed to fair, equitable, and transparent compensation practices in line with local regulatory and legal requirements. Our total rewards approach is designed to attract, retain, and support top talent while ensuring equal pay for work of equal value.

We offer a market-competitive compensation package that includes:

• Clearly defined salary ranges aligned with industry benchmarks and internal equity standards.

• Performance-based incentives for eligible employees (as defined by relevant plan rules), awarded through transparent, objective criteria that recognize both individual and company performance.

• Inclusive equitable benefits that are accessible to all employees and focused around our 3 main pillars of financial wellbeing, health & wellness).

• Continuous development opportunities including training, education support, and career progression pathways based on inclusive and transparent criteria.

• Employee recognition programs that celebrate achievements and milestones for all.

We regularly review our compensation and benefits to ensure they remain competitive, inclusive, and responsive to employee needs and market trends. Further details of the compensation package will be provided upon application.

We encourage candidates to explore the full value of our offer, including monetary and non-monetary benefits, at Employee benefits and development | U.S. Bank | Elavon.

Closing Date

Posting may be closed earlier due to high volume of applicants.

We aim to provide timely updates throughout the process and encourage early applications to ensure consideration.