Fraud Analyst

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

Responsible for leading, managing, monitoring, and coordinating fraud risk management initiatives and strategies for card products, with a primary focus on PCS application fraud and account takeover fraud. Predicts and evaluates fraud risk, develops and implements policies and procedures to mitigate fraud, and assesses the profit and loss impact of changes to risk management strategies. Drives fraud trend detection, identity theft prevention, and fraud control enhancements while collaborating across teams to ensure strategic alignment and effective fraud prevention outcomes. Develops and maintains the analytical frameworks, reporting, and support systems used to manage fraud claims, monitor performance, and support risk-based decision making.

Additional Job Description:

• Monitor and analyze identity theft fraud patterns to identify emerging fraud risks in both new applications and account takeover.

• Develop and execute strategic initiatives to address ID Theft fraud including application, balance transfer, rush card requests and non-monetary changes (same day).

• Identify and implement opportunities to optimize manual review rates and auto-decline rates, keeping alert volume flat (or a reduction).

• Demonstrate and maintain advanced coding and data analysis skills (SAS, SQL)

• Collaborate with cross-functional teams to align and improve fraud mitigation efforts.

• Lead monthly business reviews and follow-ups on loss performance and fraud-related events.

• Ownership of identity theft fraud losses to ensure they remain below monthly and annual loss thresholds.

• Monitor and communicate partner specific fraud trends to business partners at least monthly.

• Provide weekly updates and strategic insights to leadership and stakeholders.

• Engage with enterprise partners to strengthen identity theft fraud controls and strategies.

• Measure the effectiveness of fraud strategies and optimize rules based on trend analysis and outcomes.

• Applies Copilot AI to extract key themes from data and automate reporting.

• Utilize storytelling techniques to highlight actionable trends that support proactive fraud strategy.

• Manage rule bases to ensure rules are optimized, providing fraud detection while generating acceptable alert levels.

Basic Qualifications

• Bachelor’s degree, or equivalent work experience

• Typically more than eight years of applicable experience

Preferred Skills/Experience

• Comprehensive knowledge of all departmental data sources, and of fraud risk and operations management associated with the product lines

• Strong analytical skills relative to evaluating fraud prevention infrastructure and forecasting fraud loss trends

• Strong project management skills

• Effective verbal and written communication skills

• Proficient computer navigation skills using a variety of software packages including Microsoft Office applications and data analysis software

LOCATION EXPECTATIONS: This role requires working from a U.S. Bank Location three (3) or more days per week.

NOTE: This position is not eligible for current or future visa sponsorship.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $119,765.00 - $140,900.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.