AI Product Manager

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

AI Product Managers at U.S. Bank are responsible for defining and delivering AI products, platforms, and capabilities that enable scalable, secure, and measurable artificial intelligence solutions across the enterprise. They partner closely with Technology, Data, Risk, and Business teams to ensure AI capabilities create business value while meeting governance and operational requirements.

As an AI Product Manager, you will:

• Ensure a data-driven approach to prioritize the highest-value AI capabilities, platform enhancements, and user needs.

• Drive adoption, usability, and operational effectiveness of AI products and platforms through continuous measurement and optimization.

• Advocate for reusable AI capabilities, patterns, and platform services that enable enterprise scale, speed to market, and consistent governance.

• Leverage market trends, emerging AI capabilities, user feedback, and business priorities to define and evolve AI product strategy.

• Define product vision, success metrics, and roadmaps for AI platforms, tools, and capabilities.

• Align AI product priorities across Technology, Data, Risk, Security, and business stakeholders to establish an integrated delivery roadmap.

• Regularly reevaluate priorities to optimize capacity against business value, user outcomes, risk considerations, and platform health.

• Leverage OKRs (Objectives and Key Results) and product metrics to guide roadmap decisions and investment priorities.

• Drive the integration of AI platforms and capabilities into business workflows and experiences to maximize adoption and value realization.

• Promote platform modernization, observability, monitoring, governance, and operational excellence practices that improve reliability, transparency, and performance.

• Drive product delivery through the agile lifecycle, from discovery and experimentation through implementation and continuous improvement.

• Leverage product discovery techniques to validate customer needs, identify opportunities, and prioritize the most impactful solutions.

• Partner with cross-functional teams to establish product-market fit through research, journey mapping, prototyping, product chartering, and stakeholder engagement.

• Define north-star and supporting metrics that connect platform performance, user adoption, and business outcomes.

• Continuously measure results against targets and identify opportunities to improve adoption, operational effectiveness, and value delivery.

• Use product metrics, platform telemetry, and user feedback to optimize execution and ensure teams remain focused on the highest-value work.

Basic Qualifications

• Digital Product Management experience

Preferred Experience

• Experience managing technology, platform, data, AI, or digital products through the product lifecycle.

• Strong understanding of AI, machine learning, generative AI, or emerging technology concepts and their business applications.

• Ability to balance user needs, business value, technical feasibility, risk considerations, and operational requirements.

• Experience defining and measuring product success through KPIs, OKRs, adoption metrics, operational metrics, and business outcomes.

• Knowledge of software development, platform architecture, APIs, integrations, and agile delivery methodologies.

• Familiarity with AI platform capabilities such as model management, orchestration, monitoring, evaluation, governance, guardrails, and observability.

• Knowledge of risk management, governance, compliance, and controls in a regulated environment.

• Strong analytical, communication, stakeholder management, and problem-solving skills.

• Ability to translate complex technical concepts into clear business outcomes and product decisions.

Preferred Skills

• AI product strategy, vision, and planning

• AI products, platforms, and services

• Product discovery and experimentation

• Agile product development

• Adoption and change management

• Performance measurement and optimization

• AI governance and responsible AI

• Platform operations and observability

• Customer and stakeholder research

• Analytics and data-informed decision making

• Cross-functional leadership and influence

Location Expectations: This role requires working from a U.S. Bank location three (3) or more days per week.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $124,355.00 - $146,300.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.