Lead Artificial Intelligence Engineer (Development & Infrastructure)

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

Be a part of transformational change where integrity matters, success inspires and great teams collaborate and innovate. As the fifth-largest bank in the United States, we’re one of the country's most respected, innovative, ethical and successful financial institutions. We’re looking for people who want more than just a job – they want to make a difference! U.S. Bank is seeking a Software Engineer who will contribute toward the success of our technology initiatives in our digital transformation journey.

This position will be responsible for the analysis, design, testing, development and maintenance of best in class software experiences. The candidate is a self-motivated individual who can collaborate with a team and across the organization. The candidate takes responsibility of the software artifacts produced adhering to U.S. Bank standards in order to ensure minimal impact to the customer experience. The candidate will be adept with the agile software development lifecycle and DevOps principles.

Essential Responsibilities

• Contribute to designing, developing, testing, operating, and maintaining software and AI-enabled products with guidance from senior engineers

• Develop production-ready, testable code for assigned components, services, and AI workflows

• Assist in building and integrating Generative AI solutions, including Retrieval-Augmented Generation (RAG) pipelines using vector databases

• Support the development and enhancement of agentic AI systems, such as task-oriented AI agents that can plan, reason, retrieve information, and invoke tools under defined guardrails

• Follow established architectural patterns and best practices, considering scalability, reliability, performance, and cost when implementing AI-enabled solutions

• Assist with troubleshooting, model/output quality issues, and root-cause analysis for traditional software and AI components; propose fixes under guidance

• Make sound design and implementation decisions with customer and employee experience in mind; escalate risks and questions appropriately

• Incorporate feedback from code reviews and update implementations to meet engineering, security, and compliance standards

• Participate in code reviews (as author and reviewer) to learn and apply software and AI engineering best practices

• Follow compliance, risk, data privacy, and security best practices in all phases of product and AI solution development

• Learn and apply software reliability engineering (SRE) practices and AI evaluation techniques embedded in the team’s standards

• Stay curious about emerging technologies in GenAI, agentic frameworks, and vector search, contributing ideas, prototypes, and proofs of concept

• Contribute to a culture of innovation, collaboration, and continuous improvement

• Communicate progress, blockers, and risks early; collaborate with the team to deliver well-scoped, incremental features

Basic Qualifications

Bachelor’s degree in computer science, Engineering, or related field, or equivalent practical experience

Six to eight years of relevant software engineering experience

Experience Should Include

• 10+ years of overall software development experience in Python AND Java or other object-oriented languages

• 3+ years of leading software projects with enterprise level solutions

• 2 -3 years of containerization & orchestration (Docker and Kubernetes, Bedrock, LLMs and vector databases

• 2-3 years of hands-on experience with Generative AI use cases, including RAG architectures, prompt engineering, and evaluation approaches

• Experience building and integrating vector databases (e.g., FAISS, Pinecone, Weaviate, OpenSearch, Azure AI Search) for semantic search and AI-powered retrieval

• Exposure to agentic AI concepts, such as multi-step reasoning, tool invocation, workflow orchestration, and AI agents built using modern frameworks

• Practical experience building AI applications using LangChain and LangGraph, including the design and orchestration of complex agent workflows and retrieval-augmented generation pipelines

• 2–3 years of experience building data-driven APIs and services using Python

• Exposure to Knowledge Graph concepts and graph databases (e.g., Neo4j, TigerGraph) is a plus.

• Familiarity with modern UI frameworks (e.g., React) and how AI services integrate into user-facing applications is a plus

• Working knowledge of Agile software development lifecycle and DevOps practices

• Understanding of how AI-powered features impact user workflows, decision-making, and trust

• Growing understanding of responsible AI principles, model limitations, and guardrails in regulated environments

• Ability to collaborate across engineering, product, data, and business teams

• Technical proficiency to help define and implement solution requirements for end users

• Ability to communicate processes, design decisions, and results with engineers, product owners, scrum masters, vendors, and stakeholders

• Solid understanding of algorithms, data structures, architectural design patterns, and best practices

• Strong analytical, problem-solving, and learning mindset

This role requires working from a U.S. Bank location three (3) or more days per week.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $133,365.00 - $156,900.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.