Merchant Product Leader

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Regular or Temporary: Regular

Language Fluency: English (Required)

Work Shift: 1st shift (United States of America)

Please review the following job description:

Responsible for overarching strategic vision, development and management of our Enterprise Payment products and services, including core and emerging Treasury, Card, Merchant, Fraud and Advanced Data Analytics, among other areas. The scope of responsibilities encompasses market analysis, development of product strategies, risk assessment and mitigation, monitoring and management of product performance, ownership of vendor relationships, and the formulation of pricing strategies and marketing plans for both new and existing product lines. In addition, this senior leadership position will actively engage with senior executives, industry leaders, and our clients to promote our value proposition, advocate for progressive change, and cultivate followership.

ESSENTIAL DUTIES AND RESPONSIBILITIES Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

1. Lead, mentor, and inspire a team of product management leaders, product managers and analysts, fostering a culture of excellence and high performance.

2. Collaborate closely with executive management, technology, operations, risk, sales, service and onboarding teams to ensure seamless product development and delivery.

3. Conduct in-depth market research and analysis to identify emerging trends, customer needs, and competitive dynamics

4. Establish and monitor product performance metrics and KPIs, implementing strategies for continuous improvement

5. Ensure all products adhere to regulatory requirements and manage associated risks effectively

6. Build and sustain effective relationships with third-party vendors, ensuring regular communication regarding strategies, financial stability, and conducting annual evaluations.

7. Represent the Enterprise Payments Product organization both within the company and externally, including participation in industry forums and presentations, attendance at client meetings, and engagement in internal meetings and discussions.

8. Exhibit strong verbal and written communication in all interactions, including individual and large group settings.

QUALIFICATIONS Required Qualifications: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Bachelor's degree in related field (Master’s degree preferred)

2. 15+ years of experience with product management, P&L management and strategy for commercializing new products and services in a large bank, regional bank or closely related technology-driven organization

3. Over 7 years of supervisory or managerial experience in leading teams, with proven expertise in attracting, developing, retaining, and recruiting high-caliber talent

4. Deep understanding of payment processing systems, technologies, and market trends.

5. Exceptional analytical and strategic problem-solving abilities.

6. Excellent verbal and written communication skills, with the ability to articulate complex concepts to senior-level audiences.

7. Expertise in managing large-scale projects with cross-functional teams, demonstrating advanced project management skills.

8. Comprehensive knowledge of the financial services industry and regulatory environment.

9. Extensive experience in negotiations, project and vendor management

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.

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