Client Manager 1

The Client Management I is responsible for driving client success, retention, and growth through exceptional relationship management, strategic project leadership, and consultative business development. This role serves as the voice of the client, and the champion for customer engagement, while proactively identifying opportunities to expand Schneider Electric's solutions and deepen client partnerships. The ideal candidate combines strong project management discipline with commercial acumen, excelling at stakeholder engagement, contract negotiations, cross-functional collaboration, and revenue growth initiatives.

What will you do?

• Develop and manage customer accounts by identifying sustainability initiatives that align with their strategic priorities

• Build and advance a strong sales pipeline through consultative field sales and relationship-building

• Create and present commercial offers that clearly communicate the value of sustainability services

• Collaborate with partners and internal teams to deliver comprehensive solutions that exceed customer expectations

What are the key skills we are looking for?

Client Leadership & Retention

• Serve as the champion of client outcomes for a portfolio of strategic clients.

• Build long-term trusted partnerships through proactive communication and coordination of centers of excellence.

• Develop and execute account strategies focused on retention, client satisfaction, and expansion opportunities.

• Act as the voice of the client internally, ensuring alignment between customer expectations and delivery outcomes.

• Lead executive business reviews, strategic planning discussions, and client presentations.

Growth & Business Development

• Identify, qualify, and advance opportunities to expand existing client relationships.

• Partner closely with sales and solution teams to develop growth strategies and position Schneider Electric offerings.

• Lead discovery discussions to uncover client priorities, challenges, and unmet needs.

• Support proposal development, pricing coordination, solution shaping and commercial negotiations for contract renewals.

• Drive portfolio growth through cross-sell, upsell, and solution expansion initiatives.

Project & Delivery Leadership

• Coordinate internal resources and stakeholders to ensure successful execution of client commitments.

• Drive project timelines, and long term partnership strategy.

• Maintain accountability for key performance metrics and customer outcomes.

• Facilitate collaboration across Client Management, Sustainability Operations, Sales, Data Experience, Sourcing, Risk and Product teams.

Commercial & Contract Management

• Lead contract renewals and client negotiations.

• Manage scope discussions, commercial terms, pricing conversations, and service expectations.

• Balance client satisfaction objectives with revenue retention and profitability goals.

• Identify and mitigate commercial risks while preserving strong client relationships.

What qualifications will make you successful?

• Strategic thinking with the ability to connect customer goals to impactful solutions

• Excellent relationship-building skills and confidence engaging decision-makers at all levels

• Independent work style with strong prioritization and decision-making abilities

• Collaborative approach with a willingness to mentor and support team members

Qualifications

• Bachelor's degree required.

• 5+ years of experience in client management, account management, project management, business development, sales, or a related field.

• Demonstrated success in both client retention and revenue growth.

• Proficiency with Microsoft Office, CRM platforms, and AI-enabled productivity tools.

• Willingness to travel as needed to support client relationships.

What's in it for me?

• Direct impact on customer sustainability performance and business growth

• Collaborative environment with access to cross-functional expertise and partner networks

• Professional development opportunities to deepen your sales and sustainability expertise

• Autonomy to shape your approach while working within proven frameworks

At Schneider, we believe that every employee is a talent who deserves equal opportunities. This means you matter. Every individual needs to feel valued, supported, and treated fairly to do their best work. Our Total Rewards is our way of saying: “We see you. We value you”. It’s more than just pay and benefits- it’s a meaningful investment in you. It is designed for you to perform, grow, feel safe, and elevate your potential to shine as an impact maker.

For this U.S. based position, the expected pay range is {{PAY_RANGE}} per year. This pay range includes base pay and short-term incentives. The compensation range for this full-time position applies to candidates located within the United States. Our pay ranges are determined by reviewing roles of similar responsibility and level. Within the pay range, individual pay is determined by several factors including performance, knowledge, job-related skills, experience, and relevant education or training.

Schneider Electric is there when it matters most to you

Our Total Rewards package outlines all the benefits and support you’ll enjoy as part of the Schneider Electric team:

• Care for Yourself and Your Family. We ensure you feel secure with benefits that help you and your family thrive: medical (with member reward points), dental, vision, and basic life insurance, Benefit Bucks, flexible work arrangements, paid family leaves, well-being programs, 12 holidays per year, and 15 days of paid time off per year.

• Invest and Plan Your Future. We help you plan and invest for the future with competitive pay and programs including base salary, incentives, company share ownership, and 401(k) with match.

• Grow Your Skills and Career. We support development through performance discussions, global opportunities, the Schneider Career Hub, and learning platforms like Coursera.

• Team Up in the Workplace. We encourage collaboration, recognition, sharing your voice, and an inclusive workplace.

• Support Your Community. We make a difference through volunteer leave, programs with the Schneider Electric Foundation, youth education initiatives, and military leave benefits.

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us. IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world. We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one. Become an IMPACT Maker with Schneider Electric – apply today!

• €40 billion global revenue

• +9% organic growth

• 150 000+ employees in 100+ countries

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.