Workplace/Desktop Deployment Engineer

Job Description:

Help keep technology moving in a secure environment

At DXC Technology, we support some of the UK's most important and security-sensitive organisations, and we're looking for a Workplace Deployment Engineer to join our team onsite in Yeovil. We’re passionate about building diverse, inclusive teams and actively encourage applications from women, underrepresented groups, and neurodivergent candidates, with support and adjustments available throughout the hiring process.

This is a hands-on role where you'll play an important part in making sure our client's people have the technology they need to do their jobs. You'll be responsible for preparing, configuring and deploying desktops, laptops and VDI devices, as well as supporting smartphones and helping with wider IT projects.

You'll work closely with the onsite 2nd Line support team, so there will also be opportunities to build your wider technical knowledge across desktop, VDI and end-user support.

This is a full-time, position working a 37.5-hour week Monday to Friday. The ideal candidate will be required to have a flexible approach as overtime and on-call duties may be required.

Due to the nature of the work and the customers we support, the successful candidate must be eligible to meet UK Government and contractual personnel security requirements, including the applicable residency requirements for the role, and have the right to work in the United Kingdom. Some roles may also be subject to nationality requirements where these are necessary to meet UK Government or contractual security obligations.

Responsibilities:

• Desktop / Laptop / Thin Client deployment to end users

• Software installation / deployment

• Asset and peripheral deployments

• Investigation into issues

• Work as part of a support team with laptop, desktop and VDI terminals support calls

• Hardware installation / upgrade / break fix for desktop, laptop, and server

• Smartphone deployment (Android & iOS)

• VIP support

• Assisting with customer projects

• Occasional travel required around the area to help cover Leave at sites (within a 2hr travel)

What we're looking for:

• Microsoft Windows 10, and 11 Operating Systems – Deployment, configuration, and support

• Support Microsoft Office 2016 onwards

• Basic Knowledge of Microsoft SCCM and OS / Application deployment

• Good verbal communication with an ability to communicate to all levels

• Good written communication: concise and accurate call logging, documentation, and email correspondence

• Good time management / organisational skills

• Work well as part of a team or independently

Desirable skills / qualifications:

• Microsoft Windows 10 and / or 11 training, certification, and experience

• Active Directory administration

• Understanding of Microsoft SCCM

• Experience of Microsoft Entra

• Experience of Trellix EPO and client-side agents

• Experience of client-side Wi-Fi configuration and troubleshooting

• Experience of Windows Security configuration

• Experience of client encryption and VPN - Trellix, BitLocker, Cisco, F5 and Zscaler

• Previous experience in a similar role

• Willing to learn new skills and technologies

• Clean full driving license

What We Will Do for You

• Competitive compensation

• Pension scheme

• DXC Select – Our comprehensive benefits package (includes private health/medical insurance, gym membership and more)

• Perks at Work (discounts on technology, groceries, travel and more)

• DXC incentives (recognition tools, employee lunches, regular social events)

If you're practical, reliable, technically curious and enjoy helping people get the most from their technology, we'd love to hear from you

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here***.