Overview of the Role:

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.

As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services.

Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together.

The Cyber Defense Analyst — Services, Banking & Client is a senior-level cybersecurity role embedded within the Business, Functions and Technology (BFT) organization, responsible for sustaining a secure technology ecosystem across the Services business. This position sits at the intersection of vulnerability management, security incident response, and risk governance, requiring the practitioner to translate complex threat intelligence and operational data into actionable risk mitigation strategies. The role demands close collaboration with CISO leadership, ISO contacts, and technology teams to maintain cybersecurity risk appetites within defined tolerances. It is well-suited for a seasoned security professional who brings deep expertise across multiple security domains and thrives in a fast-paced, compliance-driven financial services environment.

Key responsibilities:

• Ensure business and technology operations remain within defined cybersecurity risk appetite tolerances through a consistent and sustainable operating model.

• Enhance the current Vulnerability Threat Management (VTM) operating model in alignment with BFT Risk Governance standards, including Path-to-Appetite frameworks and reporting cadences.

• Escalate vulnerability risks in a timely manner to CISO Leadership and business stakeholders, ensuring VTM risk treatment responses are recorded and tracked appropriately.

• Support the Vulnerability Organization in improving the quality, accuracy, and integrity of VTM and GEM reports.

• Drive Vulnerability Management Uplift Program activities to reduce risk exposure while addressing stakeholder pain points related to data quality, reporting, and false positive management.

• Perform root cause analysis on Vulnerability Assessment (VA) issues and identify repeated high-risk vulnerability offenders across the environment.

• Conduct security compliance reviews to validate adherence to the Bank's security requirements and standards.

• Identify recurring Security Incident Response Team (SIRT) incidents, analyze related trends, and partner with technology and ISO contacts to reduce repeat incident volumes.

• Identify and implement workflow efficiencies within the SIRT process and develop reporting that highlights root causes driving repeat incidents.

• Collaborate with the Security Incident Management (SIM) and ISO community to ensure adherence to SIRT reporting timelines, document deviations, and identify their root causes.

• Define, document, and maintain escalation and response procedures between Incident Response (IR), CFSC, and the Cyber Defense function.

• Develop and update Cyber Response plans and guidelines to complement Business and Country Crisis Management Plans, and support Crisis Management Team training activities.

• Assess the security risks associated with digital asset, including blockchain-based solutions, tokenization, and cryptocurrency services.

Requirements:

• 5+ years of relevant experience in cybersecurity, with demonstrated progression in roles spanning multiple security domains.

• Deep and broad technical expertise across cybersecurity disciplines including threat intelligence, forensics, vulnerability management, security architecture, and application security.

• Proven experience operating within a vulnerability management program, including familiarity with VTM frameworks, GEM reporting, and risk appetite governance.

• Experience conducting security assessments and compliance reviews against enterprise security standards and regulatory requirements.

• Demonstrated ability to manage and improve security incident response (SIRT) workflows, including root cause analysis and trend reporting.

• Proficiency in advanced analytical techniques, with the ability to translate complex security data into actionable insights for technical and non-technical stakeholders.

• Experience documenting escalation procedures, incident response plans, and crisis management guidelines within a large enterprise or financial institution.

• Strong cross-functional collaboration skills with experience working alongside CISO leadership, ISO contacts, and technology teams.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Job Family Group:

Technology

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Job Family:

Information Security

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Time Type:

Full time

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Primary Location:

Irving Texas United States

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Primary Location Full Time Salary Range:

$125 760,00 - $188 640,00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Anticipated Posting Close Date:

sept 04, 2026

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Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

Illinois residents – AI Notice and Right

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

*If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.*