Expert, Senior
Your opportunity to make a real impact and shape the future of financial services is waiting for you. Let’s push the boundaries of what's possible together.
As a Senior Director of Software Engineering at JPMorganChase within the Consumer & Community Bank Technology team, you lead multiple technical areas, manage the activities of multiple departments, and collaborate across technical domains. Your expertise is applied cross-functionally to drive the adoption and implementation of technical methods within various teams and aid the firm in remaining at the forefront of industry trends, best practices, and technological advances.
Job responsibilities
Leads multiple technology and process implementations across departments to achieve firmwide technology objectives
Directly manages multiple areas with strategic transactional focus
Provides leadership and high-level direction to teams while frequently overseeing employee populations across multiple platforms, divisions, and lines of business
Acts as the primary interface with senior leaders, stakeholders, and executives, driving consensus across competing objectives
Manages multiple stakeholders, complex projects, and large cross-product collaborations
Influences peer leaders and senior stakeholders across the business, product, and technology teams
Champions the firm’s culture of diversity, opportunity, inclusion, and respect
Required qualifications, capabilities, and skills
Formal training, or certification on software engineering concepts and 10+ years applied experience. In addition, 5+ year of experience leading technologists to manage, anticipate and solve complex technical items within your domain of expertise and more broadly across the organization
Experience developing or leading large or cross-functional teams of technologists
Demonstrated prior experience influencing across highly matrixed, complex organizations and delivering value at scale
Experience leading complex projects supporting system design, testing, and operational stability
Experience with hiring, developing, and recognizing talent
Extensive practical cloud native experience
Expertise in Computer Science, Computer Engineering, Mathematics, or a related technical field
Deep expertise in building and operating large scale, high performance, business critical applications (full stack) with distributed systems and cloud technologies (AWS, GCP, Azure, etc.)
Deep expertise with enterprise design patterns and industry best practices with experience using modern technologies and design patterns (e.g., micro services, APIs, Agentic, etc.)
Experience with building, leading and mentoring technology teams and next level leaders within the organization
Ability to work in a dynamic, agile environment leading/working with geographically distributed teams
Preferred qualifications, capabilities, and skills
Experience with financial, payments and/or digital banking systems
Preferred experience with specific cloud providers (e.g., AWS, GCP, Azure) beyond the required expertise
Deep expertise with Agentic AI
Experience with AI/ML, LLM, Agentic AI and Generative AI
Advanced certifications or degrees in relevant fields that could enhance the candidate's ability to perform the role
Experience with implementing industry standard cybersecurity & technology controls
Strengths in executive presentation skills and ability to influence stakeholders in a matrixed environment
Excellent communication skills and ability to present and communicate effectively with key stakeholders across product, technology, data and design
Strong organizational and management skills
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