TCIO Innovation - Project Manager, Senior Associate

The Treasury and the Chief Investment Office (TCIO) within JPMorgan is responsible for firm wide asset and liability management for one of the world’s largest global financial institutions. Because it sits at the very center of the firm, TCIO directly influences the composition of the firm’s balance sheet as well the activities of the firm’s lines of business (LOBs): Asset & Wealth Management, Corporate & Investment Bank/ Commercial Bank, and Consumer & Community Banking.

The TCIO Innovation Team is a cross-functional development group that creates technical solutions for modernization, risk reduction, and efficiency within TCIO’s capital, liquidity, and structural interest rate risk (SIRR) reporting, management, and policy teams. The Innovation Team covers:

• Solution Development: Managing a product line of ‘Intelligent Solutions’, leveraging both pro- and low-code technologies such as Python, Tableau, Alteryx, Selenium, Pega, AI/ML, etc. to automate processes, enhance data analytics, transform data, and improve reporting capabilities.

• Stakeholder Engagement: Spotlighting emerging technologies to business stakeholders, representing TCIO’s interests within firmwide innovation forums, maintaining relationships with product strategy groups, and providing feedback on vendors and reporting tools.

• Citizen Developer Support: Encouraging and supporting the growth of Citizen Developers, individuals with interest in developing technical solutions in their day-to-day roles, by equipping them with resources and guidance to build and own solutions for their teams.

• Governance & Compliance: Ensuring all solutions adhere to firmwide standards, maintain accurate risk assessment and design evidence, and adhere to quality assurance expectations.

The Innovation team is comprised of ~20 people with 300-500+ stakeholders distributed across North America (Delaware, Jersey City, and NYC), Europe (London, Warsaw) and Asia (Hong Kong, India).

Role Description

The Senior Associate will work in TCIO Innovation’s Project & Program Management team, coordinating the execution of key projects and supporting the stakeholder engagement model. The Senior Associate will be expected to:

• Serve as lead project manager on key initiatives including creation of project plans and scorecards, tracking progress on key milestones, and managing communications to senior stakeholders.

• Consult with TCIO stakeholders to translate business problems into actionable requirements and design specifications, using current and end-state process flows to align process owners and managers on strategic direction.

• Collaborate with firmwide teams (‘Centers of Excellence’) to support TCIO’s adoption of emerging technologies and preparation for platform migrations and upgrades.

• Monitor and report productivity improvements and cost savings among their assigned project portfolio.

• Support intake and prioritization of new use cases from business stakeholders, aligning implementation planning to both new and existing inter-departmental operational strategies.

Qualifications:

• 3-5 years of relevant work experience, preferably in a technical project or product management role.

• Strong written and verbal communication skills with ability to prepare executive level presentations.

• Prior project management experience planning and managing development cycles end to end, working with Agile methods and advanced experience with a project management software (ex: Jira, Monday, etc.).

• Strong analytical and quantitative skills, critical thinking, investigative problem-solving and decision-making talents.

• Ability to work under pressure, prioritize, multitask, and bring tasks to complete closure.

• Organized and able to execute responsibilities with minimal supervision.