Mid-Level
Product & Experience - Business Management - Associate
Join our Consumer & Community Banking Business Management team, and optimize business performance by helping to promote key initiatives.
Job summary As an Associate in the Consumer & Community Banking Business Management team, you will play a key role in supporting Legal Regulatory Change Management, process mapping, project management, and data analytics initiatives. This is a dynamic, high-impact position that offers the opportunity to collaborate with stakeholders across Risk, Technology, and Controls, and to help foster business performance and compliance.
Job responsibilities
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Assist in tracking, analyzing, and implementing legal and regulatory changes impacting business processes. Ensure timely updates and compliance within the Legal Regulatory Change Management space.
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Develop, update, and maintain process maps to document business procedures and identify areas for improvement.
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Manage and deliver key work streams and tasks, ensuring projects are completed on time and meet business objectives.
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Collect, analyze, and interpret data to support business decisions, process improvements, and reporting requirements.
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Communicate effectively with business partners to understand project needs, promote next steps, and support audit, regulatory, and compliance deliverables.
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Prepare presentations, reports, and dashboards using Excel and PowerPoint. Maintain internal resources and documentation on collaboration sites such as SharePoint.
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Participate in initiatives to simplify, improve, and add value to existing business processes.
Required qualifications, capabilities, and skills
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Bachelor’s degree in Business, Finance, Economics, or related field
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At least 2 years of experience in business management, project management, process mapping, or compliance/audit roles
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Advanced analytical skills and experience with data analysis
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Excellent communication, organization, and time management skills
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Intermediate to advanced proficiency in MS Office (Excel, PowerPoint, Word, SharePoint)
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Ability to work independently, manage multiple priorities, and meet tight deadlines
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Attention to detail and commitment to high-quality work
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Self-motivated, proactive, and collaborative team player
Preferred qualifications, capabilities, and skills
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At least 2 years of experience in controls, risk management, process improvement, or related roles
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Experience supporting Legal Regulatory Change Management or similar compliance functions
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Familiarity with low-code automation solutions and process improvement methodologies
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Experience working in a regulated environment or with support functions such as operations, controls, or information management
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