Senior
Join our team where you’ll help shape the future of operations by partnering with leaders across Operations, Finance, and Product. You’ll drive clarity, accountability, and value while making a meaningful impact on our business.
As a Wholesale Lending Services Business Manager in the Commercial & Investment Bank Finance & Business Management (F&BM) team, you will serve as a strategic partner to senior leaders, driving innovation and delivering impactful solutions. You’ll turn data into actionable insights, support business priorities, and help foster a collaborative, high-performing culture. Your work will directly influence decision-making and the success of our organization.
Job Responsibilities
Serve as a strategic advisor to Wholesale Lending Services (WLS) and Commercial Banking (CB) F&BM leadership, shaping and communicating business strategy, performance projections, and trends
Design and deliver monthly and quarterly business management and financial reporting packages to communicate results transparently and concisely
Coordinate deliverables with business managers, finance, operations, and product teams to support business priorities and transformation initiatives
Analyze large, complex data sets to create impactful analyses and recommendations that drive strategy
Own headcount and expense forecasting in partnership with Finance; support annual budgeting and business reviews
Support the build-out and enhancement of capacity models across WLS functions and activities
Participate in the activity-based costing process to allocate expenses across lines of business and downstream client profitability systems
Ensure robust financial controls and data integrity to support strategic decision-making
Required Qualifications, Capabilities, and Skills
Bachelor’s degree in Finance, Business Management, or a related field
Advanced proficiency in Excel and PowerPoint for executive-level presentations and messaging
Strong project management and organizational skills, with the ability to manage multiple projects and priorities
Demonstrated ability to respond quickly and effectively to changing business needs and urgent requests
Proven ability to partner and collaborate across business and functional stakeholders to drive execution and influence prioritization
Track record of establishing and meeting goals, driving enhancement opportunities, and presenting progress to stakeholders
Ability to create executive-level presentations, translating data and insights into compelling narratives
Preferred Qualifications, Capabilities, and Skills
7+ years of relevant experience in business management, management consulting, strategy, COO, CAO, or similar functions
Strong executive presence with the ability to influence and engage senior stakeholders across the organization
Experience leading and developing high-performing teams and fostering a culture of excellence
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