Senior
Debit Product US - Product, Senior Associate
Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world’s most innovative financial organizations.
As a Senior Product Associate in Debit Product within Consumer Bank, you will contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.
Job responsibilities
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Partners with the Product leaders to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
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Considers and plans for upstream and downstream implications of new product features on the overall product experience
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Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
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Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
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Writes the requirements, epics, and user stories to support product development
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Performs end-to-end functional testing, identifying and driving successful closure of defects
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Supports timely triage and resolution of production incidents across the product ecosystem
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Builds and cultivates relationships with diverse stakeholders
Required qualifications, capabilities, and skills
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3+ years of experience or equivalent expertise in product management or a relevant domain area
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Proficient knowledge of the product development life cycle
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Experience in product life cycle activities including discovery and requirements definition
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Developing knowledge of data analytics and data literacy
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Sharp analytical and problem-solving skills with excessive attention to detail. Ability to synthesize large volumes of information to inform decisions and drive work forward
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Excellent written and verbal communication skills; able to present facts, thoughts and ideas in a clear, concise and convincing manner to cross functional partners
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Openness to an environment of active developmental feedback from peers and leaders
Preferred qualifications, capabilities, and skills
- 4–6 years of product management experience in payments domain
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