Corporate Control Management – Firmwide Strategic Control Program Lead – Executive Director

Step into a pivotal role at JPMorganChase, where your expertise in risk management and compliance will shape the future of our operations. You'll have the opportunity to grow your career while making a significant impact on the business. Join a team that values innovation, collaboration, and continuous improvement.

As an Executive Director within Corporate Control Management (1st Line of Defense), you will lead the mobilization and delivery of a dynamic portfolio of enterprise control priorities that require senior judgment, disciplined execution, and strong cross-functional alignment. You will partner closely with Lines of Business and Corporate Functions, Control Management, Compliance, Operational Risk, Legal, Technology, and other stakeholders to translate risk and control objectives into clear scope, practical governance, actionable delivery plans, and measurable outcomes that meet business, regulatory, and control expectations. This is a high-visibility role for a leader who can rapidly build fluency in new problem spaces, bring structure to ambiguity, and advance emerging control priorities as the firm’s risk, regulatory, and business agenda evolves.

Job responsibilities:

• Define objectives, scope, approach, and success metrics; build delivery plans; drive execution through to sustainable implementation.

• Manage programs across multiple concurrent workstreams with shifting priorities; establish clear governance, program log (risks, assumptions, issues, dependencies), and executive-level reporting.

• Drive process re-engineering, control design and implementation, control program enhancements, operating model changes, and tooling/product improvements that strengthen the control environment.

• Partner and align stakeholders across Lines of Business, Corporate Functions, Control Management, Compliance/Operational Risk, Legal, Technology, Data, and Operations.

• Synthesize inputs, identify root causes, recommend pragmatic solutions, and drive decisions at senior forums.

• Promote consistency in methodology, documentation, testing readiness, evidence standards, and sustainable BAU adoption.

• Support regulatory engagements as needed: coordinate responses, track commitments, and drive timely remediation and validation.

• Lead and mentor project managers/control managers; set expectations, develop talent, and create a culture of accountability and continuous improvement.

Required qualifications, capabilities, and skills:

• Bachelor’s degree

• 10+ years in financial services with experience across controls, operational risk, audit, compliance, and/or risk & controls transformation.

• Demonstrated track record leading large, cross-functional, firmwide programs with measurable outcomes.

• Strong understanding of the control environment and expectations for large, complex financial institutions (e.g., governance, issue management, sustainable remediation).

• Excellent stakeholder management skills, including the ability to influence and drive alignment with senior executives in a matrixed organization.

• Strong structured problem-solving skills; ability to move from ambiguity to a clear plan and deliverables.

• Executive-level communication skills (clear writing, concise status reporting, strong presentations).

• Highly organized; able to manage competing priorities and adapt quickly as project mix changes.

Preferred qualifications, capabilities, and skills:

• Experience leading controls modernization, control testing/evidence readiness improvements, issue management enhancements, or risk & controls operating model redesign.

• Experience working closely with Technology and Product teams on workflow/tooling enhancements that strengthen controls.

• Prior experience engaging with regulators, Internal Audit, and independent risk/compliance partners on complex initiatives.

• Relevant certifications (preferred, not required): PMP, PMI-ACP, Agile/Scrum, Lean/Six Sigma, CPA, CIA, CRISC.

• Advanced proficiency with MS PowerPoint, Excel, Word; comfort with portfolio tooling (e.g., Jira/plan-on-a-page dashboards) as applicable.