HR & EX Chief Data Office, Data Privacy - Associate

JPMorganChase is one of the oldest financial institutions, delivering innovative financial solutions to consumers, small businesses, and many of the world’s most prominent corporate, institutional, and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing, and asset management.

As an Associate in HR Data Privacy, you will help shape and execute the HR data privacy strategy by delivering data-centered initiatives that strengthen data protection, regulatory compliance, and a strong data security culture across Human Resources. You will partner with cross-functional stakeholders to manage data subject rights requests, privacy incidents, and privacy governance activities, while improving operational reporting, documentation, and controls.

Job Responsibilities

• Manage end-to-end Data Subject Access Requests (DSARs) including intake, validation, data retrieval, review, redaction, and timely response delivery in compliance with applicable privacy laws and regulations.

• Partner with Legal and key stakeholders on ICO (Information Commissioner’s Office) escalations, owning the end-to-end resolution for escalated DSAR cases, including documentation and response timelines.

• Execute and manage HR data Privacy Incidents, ensuring prompt triage, tracking, remediation support, and adherence to privacy obligations under senior guidance.

• Support Privacy Impact Assessments / Data Privacy Impact Assessments (DPIAs) to identify, assess, and mitigate privacy risks.

• Maintain and enhance HR Records of Processing Activities (RoPA) to ensure accurate, complete, and current process inventories supporting transparency and accountability.

• Support digital governance for HR and Employee Platform-owned cookies, tags, and pixels, including classification, consent alignment, and compliance with applicable regulations and firm-wide standards.

• Own and maintain program documentation (policies, SOPs, reference materials, audit artifacts), ensuring version control, quality, and stakeholder accessibility.

• Build and maintain trackers, dashboards, and reporting to provide visibility into DSAR volumes, incident metrics, risk trends, and KPIs to support EMEA stakeholder alignment and leadership decision-making.

• Drive delivery of initiatives by creating project plans, managing cross-functional dependencies, producing materials (e.g., presentations), and continuously improving workflows across the HR data privacy framework.

Required Qualifications, Capabilities, and Skills

• 5+ years of experience in financial services and/or consulting, including 3 to 5 years focused on data governance and/or data privacy.

• Strong project management capability with demonstrated ability to plan, execute, and deliver independently.

• Advanced proficiency with Microsoft Office (Excel, PowerPoint, Word) and SharePoint; experience with data management, reporting, or BI tools such as Tableau, Alteryx, Power BI, SQL.

• Strong data literacy with ability to interpret, analyze, and communicate insights to stakeholders.

• Excellent written and verbal communication skills with ability to engage effectively with senior stakeholders.

• Demonstrated judgment and discretion when handling sensitive employee and privacy-related information.

• Ability to manage multiple priorities under tight timelines in a fast-paced, changing environment.

• Strong risk and control mindset with high attention to detail.

Preferred Qualifications, Capabilities, and Skills

• Knowledge of privacy principles, data governance frameworks, and HR processes.

• Hands-on, ownership-driven approach with the ability to operate effectively across levels of work.

• Ability to drive structure, clarity, and outcomes in ambiguous or evolving environments.

• Relevant certifications such as CIPP, CIPM, PMP, Agile/Scrum.