Control Manager - Vice President

As a Vice President – Control Manager supporting the Data & Analytics (D&A) Product & Platform team, you will support risk and control environment related to D&A product management, ensuring adherence to the firm’s Compliance & Operational Risk Evaluation (CORE) Program. You will support D&A Product Management embed robust product management practices and controls, manage Risk Assessment Structures (RAS) within the CORE system, strengthen compliance with firmwide Policies and Standards, and engage the Data & Analytics Control Manager community of practice. You will partner closely with the broader CDAO Control Management team and D&A business/control partners to effectively manage the operational risk environment for D&A products and platforms.

Job Responsibilities:

• Complete relevant assessments in partnership with Control management and Business teams as needed (Ex. Operational Risk Summaries, Regulatory Topic assessment, Residual Risk view)

• Ensure key controls described in relevant AI/ML analytics and data governance related Standards and Policies are reflected in CDAO CORE content, and where appropriate, across LOB/CFs – leveraging strong knowledge of the CORE platform

• Engage D&A Product partners to review and understand key processes & practices, strengthen risk & control identification, support control testing (conducted by the Testing Center of Excellence (TCoE)), and drive rigorous issue management (in case of control breaks or gaps)

• Develop relevant control management document(s) in partnership with business and control partners

• Support community of practice for AI/ML Analytics and data governance related Control Managers across LOB/CFs, related to changes to standards, practices and common controls, and calibration

• Review reporting and key metrics to proactively identify emerging risks or themes; partner with the business partners to enhance metrics being gathered to monitor standards-adherence as well as emerging risk detection

• Support CDAO control management priorities as necessary, including reviewing materials / responses to regulatory queries and meetings

• Partner with Line of Defense Partners (Legal, Compliance, Op Risk, and Audit) to understand their priorities and engage them as appropriate to manage the control environment, while ensuring successful Compliance/Op Risk tests and Audits, and Regulatory exams as applicable

• Lead by example, with exemplary personal and professional attributes. Inspire confidence in staff as well as key business and control partner.

Required Qualifications, Capabilities and Skills:

• Bachelor’s degree or equivalent experience.

• Financial services experience in controls, or information security, audit, quality assurance, risk management, or compliance; strong understanding of the three lines of defense model.

• Solid understanding of Compliance and Operational Risk Management frameworks.

• Sound judgment in risk assessment, work prioritization, senior leader engagement, and change management.

• Experience supporting cross-functional initiatives to analyze, design, and implement best practices.

• Proven experience leading cross-functional teams to analyze, design, and implement best practices.

• Strong understanding of banking risk frameworks, including the three lines of defense, compliance, conduct, and operational risk.

• Proficient in Microsoft Office Suite, with the ability to create impactful executive presentations highlighting opportunities and recommendations.

• Experience with AI and machine learning analytics risk management, including model risk, generative AI, and data governance.

• Excellent communication and collaboration skills, with the ability to influence business leaders and build strong relationships.

Preferred Qualifications, Capabilities and Skills:

• Self-motivated. Work autonomously to effect change - flexible, adaptable to shifting priorities; manages competing priorities to achieve the most effective result and able to work in a fast-paced, results oriented environment. Ability to manage ambiguity, and make subjective and informed decisions, influence stakeholders and justify decision making

• Process analysis / design acumen – ability to understand a process E2E and associated risk to inform effective and sustainable control design and implementation

• Problem solving / Analytical skills - solid critical thinking, attention to detail and analytical skills; able to synthesize large amounts of data and formulate appropriate conclusions

• Understanding root cause / identifying control breaks

• Developing timely and sustainable solutions including automation, data analytics, machine learning

• Analyze metrics for emerging risk

• Writing Action Plans, Procedures and Change Management