Senior
Product Delivery - Embedded Payments - Vice President
Key Responsibilities:
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Design, build and manage a seamless client onboarding experience capable of supporting the most sophisticated technology companies that operate in multiple jurisdictions around the globe
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Effectively manage Client relationships, often serving as the first point of contact for Product
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Identify new opportunities by documenting Client feedback and working with Product Development to inform the product roadmap
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Monitor the performance of products and services, including overall profitability, by identifying and maintaining key performance indicators (KPIs)
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Liaise with internal stakeholders (e.g., legal, risk, controls) to ensure compliance with both JPMC policy and regulatory commitments
Skills:
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Operate with minimal guidance and oversight, capable of embracing ambiguity
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Passion for creatively solving problems and an entrepreneurial spirit
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Ability to adeptly pivot opportunities based on new information and market forces
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Resourcefulness to filter a large number of opportunities into the most impactful engagements
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Strong communication/presentation skills that can be consumed at all seniority levels with both internal and external audiences
Qualifications:
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8+ years of Transaction Banking / Payments experience
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5+ years of managing client relationships
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Demonstrated ability to work in a highly matrixed program delivery structure
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Knowledge of Payment Rails and Reporting Standards (e.g., CAMT, BAI, EDI)
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Experience working in a fast-paced and highly cross-functional organization.
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Undergraduate degree required
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