Director of Software Engineering - Executive Director

The JP Morgan Markets (JPMM) Web Platform Engineering Lead is a senior technology leadership role within Markets Experience Technology (Markets XT), part of the wider Markets Sales, Research, and Digital Technology (SRDT) organization. Based in the Bank Street office in London, this role will report directly to the Head of Markets XT and will be accountable for engineering delivery, technical direction, and cross-organization partnerships for the JPMM program.

As a Director of Software Engineering at JPMorganChase within Markets Experience Technology (Markets XT), you'll lead a technical area and drive impact within teams, technologies, and projects across departments. Utilizing your in-depth knowledge of software, applications, technical processes, and product management to drive multiple complex projects and initiatives, while serving as a primary decision maker for your teams and be a driver of innovation and solution delivery.

Job Responsibilities

• Leads technology and process implementations to achieve functional technology objectives

• Accountable for decisions that influence teams’ resources, budget, tactical operations, and the execution and implementation of processes and procedures

• Sets direction and governance for agentic AI-enabled engineering and SDLC/TLM automation within a technical area to drive measurable improvements in speed, quality, and operational outcomes (e.g., AI-orchestrated delivery workflows, release readiness controls, automated test modernization, and incident triage acceleration), while establishing guardrails for validation, security, resiliency, traceability, and reuse across teams.

• Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to improve the value realized by automation and support capacity unlock initiatives at scale.

• Carries governance accountability for coding decisions, control obligations, and measures of success such as cost of ownership, maintainability, and portfolio operations

• Delivers technical solutions that can be leveraged across multiple businesses and domains

• Influences peer leaders and senior stakeholders across the business, product, and technology teams

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and advanced applied experience

• Experience developing or leading cross-functional teams of technologists

• Experience of leading adoption of agentic AI-enabled engineering practices (using enterprise-authorized tools within the work environment) across teams, including defining operating expectations (human-in-the-loop validation, quality gates), measuring outcomes, and ensuring secure handling of sensitive inputs/outputs

• Strong understanding of responsible AI use and control expectations in engineering workflows, including data sensitivity, resiliency/security implications, and governance; ability to influence leaders on safe scaling patterns and reuse

• Practical cloud native experience

• Strong hands-on or close-to-hands-on experience with modern web platforms and service-oriented backends, ideally including:

  • ReactJS / NextJS (or equivalent)
  • Golang (or equivalent backend experience with strong ability to lead Go-based teams)
  • AWS (production operations, reliability, and governance)

• Demonstrated ability to lead architectural modernization initiatives focused on scalability, reuse, and runtime configurability

• Track record of operating production systems with strong observability, incident management discipline, and reliability-focused leadership

• Experience with hiring, developing, and recognizing talent

Preferred qualifications, capabilities, and skills

• Experience with personalization systems, recommendation/curation pipelines, or signal-driven experiences

• Familiarity with graph databases (e.g., Neptune, Neo) and API platform design for downstream tenants

• Experience with interoperability standards such as FDC3, intent frameworks, and cross-application messaging patterns

• Experience building analytics dashboards and/or integrating BI tools (e.g., QuickSight or similar)

• Experience delivering in Markets-adjacent environments with close partnership to Sales, Research, and Product stakeholders