Compliance - Senior Associate Product Analyst

Bring your Expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.

As a Senior Associate Product Analyst in the Corporate Compliance team, you will support AI-enabled transformation initiatives that improve how compliance teams work, make decisions, and deliver outcomes. You partner with stakeholders to identify opportunities, capture requirements, and translate business needs into high-quality delivery artifacts. You help connect customer pain points to product strategy, support backlog management, and measure product outcomes. You gain hands-on exposure to product management in a complex, regulated environment, with a focus on partnership, measurable results, and continuous improvement.

Job responsibilities:

• Serve as a voice of the customer by engaging stakeholders, synthesizing feedback, and helping prioritize opportunities for business value

• Develop a deep understanding of customer personas, compliance workflows, and operational challenges to identify improvement opportunities

• Identify and recommend AI-enabled solutions to improve efficiency, effectiveness, and user experience

• Elicit, capture, and validate business requirements through interviews, working sessions, and document review

• Translate business needs into structured delivery artifacts (Jira epics, user stories, acceptance criteria) aligned to product standards

• Connect customer pain points to product strategy and roadmap themes, ensuring traceability to business outcomes

• Collaborate with Product, UX, and Technology partners to drive shared understanding of scope, dependencies, and risks

• Promote consistent product management practices and high-quality delivery artifacts across the product lifecycle

• Support backlog management activities, including refinement, prioritization, and sprint planning preparation

• Assist with product discovery activities, including research, feedback synthesis, and process mapping

• Support measurement of product outcomes, adoption, and impact, and contribute to continuous improvement recommendations

Required qualifications, capabilities, and skills:

• 3 years plus of experience in product, business analysis, project delivery, or a related discipline

• Demonstrated ability to partner with stakeholders to capture requirements and translate them into structured documentation

• Strong relationship management skills, with ability to influence without authority and communicate trade-offs clearly

• Foundational understanding of Agile delivery and hands-on experience with Jira

• Excellent written and verbal communication skills, with ability to document complex needs clearly and concisely

• Ability to leverage quantitative and qualitative data to identify trends, assess needs, and measure product impact

• Ability to manage multiple workstreams, meet deadlines, and collaborate in a fast-paced environment

• Interest in and openness to adopting AI-enabled ways of working, including AI-assisted workflows

Preferred qualifications, capabilities, and skills:

• Experience writing acceptance criteria using Behavior-Driven Development formats (e.g., Given/When/Then)

• Experience in financial services, compliance, risk, controls, or a regulated environment

• Exposure to customer discovery techniques, user research, journey mapping, or voice-of-customer practices

• Experience with AI-enabled transformation initiatives, such as process automation, GenAI-assisted workflow redesign, or intelligent triage