Chief Data & Analytics Office- Data Privacy Governance- Executive Director

Join JP Morgan Chase as a Business Control Manager for the Chief Data Office’s Data Privacy Governance area/function at the Executive Director level and be part of a team that ensures strong and consistent controls are observed across the firm. You will have the opportunity to use your skills and knowledge to ensure the security and success of the firm.

As a Business Control Manager for the Chief Data & Analytics Office’s (CDAO) Data Privacy Governance at the Executive Director level, you will be responsible for establishing and managing the control environment (processes, risks, controls) related to the Data Privacy Initiatives, and Data Governance Initiatives, such as Data Use. Additionally, as a member of the CDAO Control Management leadership team, you will also contribute to the control management related to Firmwide Data Governance risks. The Business Control Manager/leader of Data Privacy Initiatives governance activities, in partnership with the Control Management team and CDAO business/control partners, is a significant and integral contributor to the effective management of the overall operational risk environment for CDAO.

Job responsibilities:

• Conduct process reviews with Data Privacy business team and the Data Governance business team, to identify and capture key risks; design mitigating controls and support business in ensuring effective implementation of controls related to their initiatives.

• Establish and implement firmwide common controls where relevant and socialize with LOB/CF control management teams

• Understand the Firmwide Policy/ Standard (s) governing the Data Policy and Data Governance Initiatives and FW Common Processes (FWCPs); act as an internal Subject Matter Expert to Business and Control partners

• Understand relevant FW Data Risk Management Standards and Procedures, and support establishment and sustenance of data governance controls and practices related to select data Risk types (Ex. Data Retention/Destruction)

• Complete relevant assessments related to Data Governance Policy and Standard and Data Governance Initiatives in partnership with Control management and Business teams as needed (Ex. Operational Risk Summaries, Regulatory Topic assessment, Process Owner Reviews, Conduct Risk Appetite assessments, Quarterly Material Risk Inventory reviews)

• Partner with Line of Defense colleagues (Legal, Compliance/Op Risk, and Audit) to understand their priorities and engage them as appropriate to manage the control environment, while ensuring successful Compliance/Op Risk tests and Audits, and Regulatory exams as applicable

• Partner with CDAO Control Managers as well as Firmwide Controls team to ensure ongoing and effective CORE data quality, governance, reporting and drive continuous improvement

• Establish and manage all relevant Firmwide Common Processes and associated risks and controls in CORE for Data Strategic Initiatives (Ex. Business resiliency, Third party oversight, Public/Private designations, Employee Compliance)

• Manage and motivate team members. Engage in people management processes like performance, talent and mobility management, high performing team of control managers that drive individual and team success

• Lead by example, with exemplary personal and professional attributes. Inspire confidence in all levels of staff as well as key business and control partners.

Required qualifications, capabilities, and skills:

• Bachelor’s degree or equivalent experience required

• 10+ years of financial services experience in controls, audit, quality assurance, risk management, Data privacy or compliance

• Sound judgement in assessing risk, prioritizing work, engaging senior leaders, and managing through change

• Experience leading across organizational boundaries to analyze, design, and deliver best practices

• Demonstrate confident leadership and sound judgment to influence a strong culture and risk management, including senior management presentations/ exchanges

• Strong understanding of the 3 lines of defense in banking institutions, Compliance, Conduct & Operational Risk Frameworks

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) with the ability to develop compelling and meaningful executive presentations that will drive opportunities / recommendations for improvement

• Experience with Operational risk management, Data risk management including experience related to Data Governance

• Thorough understanding of data privacy regulations, privacy governance, and data protection practices.

Preferred qualifications, capabilities, and skills:

• Business knowledge - ability to understand the business / knowledge of regulations surrounding business

• Communication/presentation - excellent written and verbal communication skills with an ability to articulate & explain business issues and controls.

• Building coalitions and influencing with an E2E mindset – strong interpersonal skills, collaboration and relationship building skills. Ability to engage and influence business leaders in a meaningful and actionable manner

• Self-driven. Work autonomously to effect change - flexible, adaptable to shifting priorities; manages competing priorities to achieve the most effective result and able to work in a fast-paced, results driven environment

• Process analysis & design acumen – ability to understand a process E2E and associated risk to inform effective and sustainable control design and implementation. The ability to write Action Plans, Procedures and implement Change Management

• Problem solving & Analytical skills - solid critical thinking, attention to detail and analytical skills; able to synthesize large amounts of data and formulate appropriate conclusions to understand root cause and identifying control breaks