Partnerships Delivery Manager - Payments- Vice President

Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation.

As a Product Delivery Manager in Omnichannel Payments commercialization, you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way.

Job responsibilities

• Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination

• Develops a product strategy and product vision that delivers value to customers

• Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap

• Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition

• Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability

• Develop and maintain go to market material: sell box, pitch book, FAQ, sales training material, etc.

• Develop product strategies for different verticals and the vision that delivers value to our customers

• Design product and sales campaigns that execute on key deliverables and highlight our customer’s needs

• Execute an Omnichannel Partnership strategy in line with our product and vertical strategy

• Leads the completion of change management activities across functional partners and ensures adherence to the firm’s risk, controls, compliance, and regulatory requirements

• Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in product management or a relevant domain area

• Advanced knowledge of the product development life cycle, design, and data analytics

• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management

• Expertise Payments in different verticals

• Strong expertise in Merchant Acquiring, payment processing or payment operations, payment applications and front-end APIs

• Experience creating new partnerships and manage relationships leading to strong business value

• Require basic API knowledge

• Understanding of the various consumer journeys in different verticals and how it translates to product strategy and partnerships

• Demonstrated ability to execute operational management and change readiness activities

• Strong ability to research market intelligence and generate strategies accordingly

• Strong cross-functional communication and coordination ability

Preferred qualifications, capabilities, and skills

• Proficient knowledge of the product development life cycle, design, and data analytics

• Demonstrated prior experience working in a highly matrixed, complex organization

• Worked in FinTech

• Developed partnerships with software providers

• Ran commercial strategies with partners

• Ran product strategies or owned product roadmap decisioning