Senior, Expert
Build products that make business travel simpler, more proactive, and easier to manage. You’ll turn ambiguity into clear direction and ship measurable improvements that teams feel every day.
As a Vice President, Chase Travel Corporate - Travel Manager Experience in the Traveler Experience team, you drive the vision and execution for a portfolio that helps travel managers stay ahead—using data, experimentation, and disciplined prioritization. You partner closely with engineering, design, and analytics to deliver end-to-end improvements across the travel manager journey. You communicate strategy clearly, make smart trade-offs, and focus the team on outcomes that matter.
Job responsibilities
Set and own the product vision, strategy, and roadmap for traveler experience, translating ambition into a sequenced delivery plan
Lead strategy and execution for reporting and dashboard products and online booking tool integrations
Make decisive trade-offs, remove blockers, and drive fast movement from insight to shipped product
Define success metrics and hold the portfolio accountable to measurable business and user outcomes
Map and continuously improve the end-to-end travel journey, prioritizing the highest-impact investments
Ground decisions in customer research, data, and direct travel manager feedback
Partner with engineering, design, data and analytics, and commercial leaders to align priorities and delivery
Influence senior stakeholders by communicating strategy, trade-offs, and progress with clarity and credibility
Develop and mentor product managers, raising the bar on product craft and execution
Required qualifications, capabilities, and skills
Demonstrated product management experience owning product strategy and roadmaps for customer-facing technology products
Proven ability to operate strategically while driving hands-on execution with a strong bias for action
Track record of shipping products that deliver measurable business and user outcomes
Strong analytical and problem-solving skills, including making trade-offs with incomplete information
Ability to prioritize ruthlessly across competing, high-value demands
Excellent written, verbal, and visual communication skills with executive-level stakeholder management
Deep fluency with agile product development practices at scale
Ability to work autonomously and drive progress through ambiguity
Preferred qualifications, capabilities, and skills
Experience owning data, reporting, dashboard, or analytics products
Experience with expense, payments, or financial integration products
Experience improving complex, multi-step customer journeys
Experience building, leading, and mentoring product teams
Familiarity with corporate travel workflows (policy, approvals, expense, and payment processes)
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