Controls Governance & Insights Control Manager - Vice President

Join a high-impact team that helps senior leaders make clear, timely decisions by turning complex control and risk information into polished, accurate governance materials. You’ll work across a broad set of partners and play a visible role in shaping narratives that support a strong controls environment.

As a Vice President, Controls Governance & Insights in Commercial & Investment Bank (CIB) Central Control Management, you support governance forum execution and executive reporting by coordinating inputs, strengthening storylines, and applying disciplined data quality assurance. You’ll partner across Control Management, Operations, Technology, Risk, Compliance, Audit, and Legal to translate qualitative and quantitative updates into clear “what / so-what / now-what” narratives. You’ll operate with strong judgment and attention to detail in a sensitive risk and control environment.

Job Responsibilities

• Coordinate governance forum materials by collecting inputs, improving storyline clarity, and ensuring submissions are complete, accurate, and visually polished

• Manage end-to-end meeting production by tracking actions, deadlines, approvals, and version control through final readiness

• Synthesize complex updates into decision-ready narratives (what changed, why it matters, decisions required, key risks/controls, and actions)

• Perform data quality checks, including trend reviews, reconciliations, completeness checks, and reasonableness testing on metrics and trackers

• Escalate data inconsistencies, gaps, or unclear messaging quickly to the appropriate material owner for resolution

• Maintain issue, finding, and remediation logs; follow up on status, evidence, and closure progress

• Improve recurring templates, trackers, meeting minutes, and operating routines to reduce rework and increase consistency

• Use approved generative AI tools to accelerate drafting and summarization, with rigorous human validation before use in leadership materials

Required Qualifications, Capabilities, and Skills

• Bachelor’s degree in Business, Finance, Economics, Risk Management, Data Analytics, or related field

• Demonstrated experience in business management, controls/risk support, governance reporting, audit/compliance, PMO/COO, or analytics (financial services or similarly fast-paced environment)

• Advanced executive communication skills, including concise writing and strong presentation storytelling

• Strong spreadsheet skills for metrics QA (trend checks, reconciliations, completeness checks) and maintaining issue/status trackers

• Proven ability to manage deadlines, details, and multiple stakeholders in a high-tempo environment

• High integrity and sound judgment when handling sensitive risk and control information

• Strong collaboration skills across cross-functional partners and senior stakeholders

Preferred Qualifications, Capabilities, and Skills

• Experience supporting senior governance forums and executive-level reporting cadences

• Familiarity with operational risk, controls frameworks, issue management, and remediation tracking practices

• Experience creating “what / so-what / now-what” narratives from mixed qualitative and quantitative inputs

• Comfort improving templates and operating rhythms to simplify processes and raise quality

• Experience using data visualization and dashboarding concepts to clarify trends and actions

To be eligible for this role, you MUST BE AUTHORIZED to work in the United States. We DO NOT offer any type of employment-based immigration sponsorship for this role. Likewise, JPMorgan Chase & Co. will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit, including optional practical training (OPT) or curricular practical training (CPT).