Senior
About Sopra Steria Sopra Steria, a major Tech player in Europe with 51,000 employees in nearly 30 countries, is recognised for its consulting, digital services and solutions. It helps its clients drive their digital transformation and obtain tangible and sustainable benefits. The Group provides end-to-end solutions to make large companies and organisations more competitive by combining in-depth knowledge of a wide range of business sectors and innovative technologies with a collaborative approach. Sopra Steria places people at the heart of everything it does and is committed to putting digital to work for its clients in order to build a positive future for all. In 2025, the Group generated revenues of €5.6 billion. The world is how we shape it.
Role Overview
L3 Cybersecurity Operations Coordinator acting as a CSIRT/SOC relay between local business teams and global CDOC
Ensures rapid incident response, escalation management, and stakeholder coordination
Bridges business, functional, and technical cybersecurity operations
Key Responsibilities
Cybersecurity Operations & Coordination
Act as primary cybersecurity contact for local sites
Coordinate with global SOC/CDOC teams for operational alignment
Ensure proximity-based support for critical assets and business priorities
Incident Response & Escalation Management
Handle L3 incident escalation and complex case coordination
Lead incident triage, mitigation tracking, and remediation follow-up
Support end-to-end incident lifecycle (detection → containment → recovery)
Advanced Incident Handling (L3 Support)
Manage critical and non-standard cybersecurity incidents
Lead containment, threat eradication, and system restoration
Validate secure remediation and recovery actions
Crisis & Major Incident Management
Support CSIRT-led crisis management during major cyber incidents
Coordinate cross-functional response during high-impact events
Stakeholder Management & Communication
Act as bridge between technical teams and business stakeholders
Ensure bi-directional communication (site ↔ SOC/CDOC)
Provide status updates, impact analysis, and action visibility
Requirements Translation & Solution Alignment
Translate business/security requirements into technical controls
Support global cybersecurity solution alignment with local constraints
Continuous Improvement & Process Optimization
Drive SOC/CDOC process improvements and operational efficiency
Promote best practices, knowledge sharing, and service enhancement
Key Skills & Competencies
SOC / CDOC Operations
CSIRT Coordination
Incident Response (L3 / Advanced)
Cyber Incident Management & Escalation
Threat Mitigation & Remediation
Crisis Management
Stakeholder Management
Security Operations (SIEM, Sentinel, Logic Apps)
Risk & Impact Alignment
Process Improvement & Automation
Total Experience Expected: 08-10 years
Mandatory Certification
SC-200: Microsoft Security Operations Analyst
BLT1: Blue Team Level 1
GCIH or GCFE/GCFA (or equivalent to IR credential)
Good to have
Tools & Technologies
SIEM platform: Microsoft Sentinel, QRadar or Splunk/ELK
EDR platform: CrowdStrike and/or Defender
Large enterprise or critical infrastructure with IT/OT boundaries
Good to have
Logic Apps, SOAR platforms, Threat intel platforms (MISP / OpenCTI) Automotive or manufacturing, OT/ICS security, experience in 24/7 SOC
Support Hours 24x7 to be followed
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