Senior
At HEINEKEN Kraków (Heineken Business Services Poland) our success comes directly from our great people. We are a growing team of business experts in finance, accounting, data and technology ready to „WOW” the world with our expertise, passion and pride to be GREEN. We act on our values of Passion for consumers & customers, Courage to dream & pioneer, Care for people & planet, Enjoyment of Life, always focused on being ourselves: inclusive, diverse, and open to new challenges.
Regional Process Lead is the Subject Matter Expert in the Financial Planning & Analysis (FP&A) workstream and FP&A end-to-end processes, and is the first point of contact for the OpCo Process Lead. The primary objective is to ensure the implementation of the Global Template solution following the DBB transition methodology. Regional Process Leads are co-responsible, together with the OpCo Process Lead, for coordinating and facilitating key user meetings, system configuration, module testing, scheduling key users for system tests, preparing process documents, approving training documentation and relevant end user training.
Your responsibilities would include:
identifying and analyzing user requirements within functional areas
providing expert knowledge of the subject area and the transition methodology
closing gaps between the "as-is" and "to-be" situations
ensuring configuration processing and implementation of process area software modules and relevant interfaces
identifying business process and technology improvements and escalating them to the Business Solutions team
promoting the adoption of business practices and processes utilized by the new Global Template solution
supporting OpCos throughout their change management journey and ensuring sustainable adoption of changes
driving and executing stakeholder engagement jointly with key stakeholders
developing necessary processes and procedural changes with OpCos to accommodate the Global Template solution
fostering active participation and ownership of the new solution including processes and tools within OpCos
ensuring effective knowledge transfer through documentation training and other supporting activities
providing a communication link between project teams through regular Project Team and Team Leader meetings
contributing to status reporting.
You are a good candidate if you have:
a university Bachelor or Master’s degree
5+ years of experience in a complex international environment, driving transformation projects/programs
experience in distilling the voice of the customer and converting it into initiatives
experience working within and implementing complex change projects
problem-solving skills using techniques to identify the root cause of issues
high level of autonomy
ability to manage relationships with stakeholders with conflicting interests
strong communication and influencing skills, communicating through understanding, influencing and/or serving others, and bringing more than facts to win arguments and influence others
proven experience in building trusted and collaborative relationships with key stakeholders through credibility, trust and rapport at all levels, both within Global and OpCo teams
ability to bring people along on the transformational change journey that is DBB
project management, good organisational and planning skills, change management experience
strong cultural awareness and versatility in styles
ability to work collaboratively with and through others
flexibility and adaptability, with the ability to work in ambiguous situations, deal with complexity and manage time pressure
fluent in English.
At HEINEKEN Kraków, we take integrity and ethical conduct seriously. If someone has concerns about a possible violation of legal regulations indicated in Polish Whistleblowing Act or our Code of Business Conduct, we encourage them to speak up. Cases can be reported to global team or locally (in line with the local HGSS Whistleblowing procedure) by selecting proper option in this tool or by communicating it on hotline.
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