CONTROLADOR DE ACESSO - SANTANA

CONTROLADOR DE ACESSO - SANTANA Published on AUGUST 27, 2026 Applications open until NOVEMBER 30, 2026

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Workplace: São Paulo - SP São Paulo - SP

Job type: Full-time employee Full-time employee

Work model: Onsite Onsite

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Job description

Act on the front line of patrimonial protection at Roldão Atacadista, exercising rigorous access control and preventive inspection of internal and external areas of the store, with the aim of reducing theft, deterring undue access, and preserving the safety of customers, employees, and property, always through professional, respectful approaches aligned with legal norms and the company's institutional image.

Responsibilities and assignments

• Rigorously control the entry and exit flow of customers, employees, visitors, suppliers, and service providers, ensuring compliance with the unit's access procedures.

• Inspect the exit of goods by checking invoices, fiscal coupons, and purchase receipts, preventing losses and discrepancies.

• Perform preventive and ostensive patrols in the parking lot, docks, entrances, exits, and perimeter areas of the store, maintaining constant presence as a deterrent to theft and acts of vandalism.

• Identify suspicious behaviors and risk situations, immediately communicating with Loss Prevention leadership and adopting internal security protocols.

• Act to prevent undue stays on company premises, including unauthorized persons, beggars, or individuals compromising security, providing guidance and referrals according to corporate procedures.

• Prevent unauthorized access to restricted areas of the unit, ensuring the integrity of operations and property.

• Record security occurrences, attempted thefts, property damage, disturbances, and other relevant events in the system or appropriate form.

• Support operational and prevention teams in emergency situations, evacuation, accidents, or the need to isolate areas.

• Maintain a firm, vigilant, and discreet posture, conveying a sense of security without causing embarrassment to customers.

Approach Guideline

All approaches must be preventive, cautious, and based on observable facts, preserving the dignity of individuals and the reputation of Roldão Atacadista.

The job occupant is expected to:

• Approach customers and third parties with education, objectivity, and respect.

• Base any intervention on concrete evidence or non-compliance with internal procedures.

• Avoid discussions, public exposure, embarrassment, or accusations.

• Immediately notify leadership or the Loss Prevention team when the situation requires superior intervention.

The Access Controller has the authority to:

• Request the presentation of fiscal proof at the store exit, according to internal procedure.

• Restrict access for unauthorized persons to private company areas.

• Guide the evacuation of circulation and parking areas when security or operation is compromised.

• Notify leadership, brigade, or competent authorities in the face of occurrences that pose a risk to property or people.

Requirements and qualifications

Education: Complete High School.

Desirable:

• Experience in Loss Prevention, Access Control, Concierge, or Patrimonial Security in retail.

• Knowledge of fiscal document checking and loss prevention procedures.

• Notions of customer service and conflict management.

Technical Skills:

• Access and people flow control.

• Checking invoices and merchandise.

• Preventive and patrimonial patrols.

• Occurrence registration.

Behavioral:

• Concentrated attention.

• Firmness with emotional balance.

• Sense of observation.

• Discipline and professional posture.

• Assertive communication.

• Ethics and confidentiality.

Performance indicators (KPIs)

• Reduction of external theft losses.

• Compliance with scheduled preventive patrols.

• Index of checks performed without discrepancies.

• Number of prevented undue accesses.

• Response time and quality of occurrence records.

Additional information

Strategic objective of the position

To be a preventive agent of patrimonial security, maintaining an active and disciplined presence in the store's highest risk areas to inhibit theft, reduce losses, control access, and protect the image of Roldão Atacadista, through professional, preventive action and in compliance with current legislation.

Process stages

Step 1: Registration Step 2: Etapa 0: Confirmação de dados Step 3: Etapa 2: Entrevista RH Step 4: Etapa 3: Entrevista Gestor Step 5: Contratação Step 6: Hiring

INSIDE ROLDÃO ATACADISTA

Roldão Atacadista is not just a company – it is a story of growth and transformation that has been written for 25 years. It all started with the idea of being more than a wholesaler. Our goal has always been to be a strategic partner, supplying micro, small, and large businesses and bringing solutions to the homes of our final consumers.

This journey was only possible because we believe in the power of our people. We are 5,000 employees who do not just work here – they build Roldão every day. Therefore, we invest in the training of each of them, believing that a strong and prepared team is the secret to facing market challenges and creating innovations that set us apart.

Today, with 39 stores spread across the state of São Paulo, we are experiencing a moment of intense expansion. And, to grow, we look not only outwards but also inwards. We have the Leadership Ascent program, with the purpose of forming managers who inspire, motivate, and transform. Here, leaders are agents of change, and with our Roldão DNA – Here is the place where they help our people achieve the highest goals.

This story is made by people who believe that teamwork is what differentiates us. If you dream of growing together, of leaving your mark on a company that values effort and talent, Roldão is the right place for you.

Join us and be part of a team that never stops growing.

Roldão Atacadista – Here is the place!

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