CONTROLADOR DE ACESSO - SANTANA

CONTROLADOR DE ACESSO - SANTANA Published on AUGUST 27, 2026 Applications open until NOVEMBER 30, 2026

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Workplace: São Paulo - SP São Paulo - SP

Job type: Full-time employee Full-time employee

Work model: Onsite Onsite

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Job description

Act on the front line of patrimonial protection of Roldão Atacadista, exercising rigorous access control and preventive inspection of the internal and external areas of the store, with the objective of reducing thefts, curbing undue access and preserving the safety of customers, employees and property, always through professional, respectful approaches aligned with legal norms and the institutional image of the company.

Responsibilities and assignments

• Strictly control the flow of entry and exit of customers, employees, visitors, suppliers and service providers, ensuring compliance with the unit's access procedures.

• Inspect the exit of goods by checking the invoice, fiscal coupon and proof of purchase, preventing losses and discrepancies.

• Perform preventive and ostensible rounds in the parking lot, docks, entrances, exits and perimeter areas of the store, maintaining a constant presence as a factor in inhibiting theft and acts of vandalism.

• Identify suspicious behavior and risk situations, immediately communicating to the Loss Prevention leadership and adopting internal security protocols.

• Act in the prevention of undue stays on company premises, including unauthorized persons, beggars or individuals who are compromising security, providing guidance and referrals according to corporate procedures.

• Prevent unauthorized access to restricted areas of the unit, ensuring the integrity of operations and property.

• Record security occurrences, attempted theft, property damage, disturbances and other relevant events in the system or appropriate form.

• Support the operation and prevention teams in emergency situations, evacuation, accidents or the need to isolate areas.

• Maintain a firm, vigilant and discreet posture, conveying a sense of security without embarrassing customers.

Approach Guideline

All approaches must be preventive, cautious and based on observable facts, preserving the dignity of people and the reputation of Roldão Atacadista.

The occupant of the position is expected to:

• Approach customers and third parties with education, objectivity and respect.

• Base any intervention on concrete evidence or non-compliance with internal procedures.

• Avoid discussions, public exposure, embarrassment or accusations.

• Immediately notify leadership or the Loss Prevention team when the situation requires superior intervention.

The Access Controller has authority to:

• Request the presentation of fiscal proof at the store exit, according to internal procedure.

• Restrict access of unauthorized persons to the company's private areas.

• Guide the evacuation of circulation and parking areas when there is a compromise of security or operation.

• Notify leadership, brigade or competent authorities in the face of occurrences that represent a risk to property or people.

Requirements and qualifications

Education: Complete High School.

Desirable:

• Experience in Loss Prevention, Access Control, Concierge or Patrimonial Security in retail.

• Knowledge in checking fiscal documents and loss prevention procedures.

• Notions of customer service and conflict management.

Technical Skills:

• Access control and flow of people.

• Checking invoices and goods.

• Preventive and patrimonial rounds.

• Occurrence registration.

Behavioral:

• Concentrated attention.

• Firmness with emotional balance.

• Sense of observation.

• Discipline and professional posture.

• Assertive communication.

• Ethics and confidentiality.

Performance indicators (KPIs)

• Reduction of losses due to external theft.

• Fulfillment of scheduled preventive rounds.

• Index of conferences carried out without discrepancies.

• Number of undue accesses prevented.

• Response time and quality of occurrence records.

Additional information

Strategic objective of the position

To be a preventive agent of patrimonial security, maintaining an active and disciplined presence in the store's highest risk areas to inhibit theft, reduce losses, control access and protect the image of Roldão Atacadista, through professional, preventive action and in accordance with current legislation.

Process stages

Step 1: Registration 1Registration

Step 2: Stage 0: Data confirmation 2Stage 0: Data confirmation

Step 3: Stage 2: HR Interview 3Stage 2: HR Interview

Step 4: Stage 3: Manager Interview 4Stage 3: Manager Interview

Step 5: Hiring 5Hiring

Step 6: Hiring 6Hiring

INSIDE ROLDÃO ATACADISTA

Roldão Atacadista is not just a company – it is a story of growth and transformation that has been written for 25 years. It all started with the idea of being more than a wholesaler. Our goal has always been to be a strategic partner, supplying micro, small and large companies and bringing solutions also to the homes of our final consumers.

This trajectory was only possible because we believe in the power of our people. We are 5,000 employees who do not just work here – they build Roldão every day. Therefore, we invest in the training of each of them, believing that a strong and prepared team is the secret to facing market challenges and creating innovations that distinguish us.

Today, with 39 stores spread across the state of São Paulo, we are experiencing a moment of intense expansion. And, to grow, we look not only outwards, but also inwards. We have the Leaders' Ascension program, with the purpose of forming managers who inspire, motivate and transform. Here, leaders are agents of change, and it is with our Roldão DNA – Here is the place that they help our people achieve the highest goals.

This story is made by people who believe that teamwork is what differentiates us. If you dream of growing together, of leaving your mark on a company that values effort and talent, Roldão is the right place for you.

Join us and be part of a team that never stops growing.

Roldão Atacadista – Here is the place!

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