Entry Level

CONTROLADOR DE ACESSO - GUARUJA

Guarujá, Brazil · On-site

CONTROLADOR DE ACESSO - GUARUJA Published on AUGUST 27, 2026 Applications open until OCTOBER 26, 2026 Share vacancy Link copied

Workplace: Guarujá - SP Guarujá - SP

Job type: Full-time employee Full-time employee

Work model: Onsite Onsite

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Job description

Act on the front line of Roldão Atacadista's patrimonial protection, exercising rigorous access control and preventive inspection of the store's internal and external areas, with the aim of reducing theft, curbing undue access, and preserving the security of customers, employees, and assets, always through professional, respectful approaches aligned with legal norms and the company's institutional image.

Responsibilities and assignments

Rigorously control the entry and exit flow of customers, employees, visitors, suppliers, and service providers, ensuring compliance with the unit's access procedures.
Inspect the exit of goods by checking invoices, fiscal coupons, and purchase receipts, preventing losses and discrepancies.
Perform preventive and ostensive rounds in the parking lot, docks, entrances, exits, and perimeter areas of the store, maintaining a constant presence as a deterrent to theft and vandalism.
Identify suspicious behaviors and risk situations, immediately communicating to Loss Prevention leadership and adopting internal security protocols.
Act to prevent undue presence in the company's premises, including unauthorized persons, beggars, or individuals who are compromising security, providing guidance and referrals according to corporate procedures.
Prevent unauthorized access to restricted areas of the unit, ensuring the integrity of operations and assets.
Record security occurrences, attempted thefts, property damage, disturbances, and other relevant events in the system or appropriate form.
Support operation and prevention teams in emergency situations, evacuation, accidents, or the need to isolate areas.
Maintain a firm, vigilant, and discreet posture, conveying a sense of security without causing embarrassment to customers.

Approach Guideline

All approaches must be preventive, cautious, and based on observable facts, preserving the dignity of individuals and the reputation of Roldão Atacadista.

It is expected from the occupant of the position:

Approach customers and third parties with education, objectivity, and respect.
Base any intervention on concrete evidence or non-compliance with internal procedures.
Avoid discussions, public exposure, embarrassment, or accusations.
Immediately contact leadership or the Loss Prevention team when the situation requires higher intervention.

The Access Controller has the authority to:

Request the presentation of a fiscal receipt upon leaving the store, according to internal procedure.
Restrict access of unauthorized persons to the company's private areas.
Orient the evacuation of circulation and parking areas when security or operation is compromised.
Contact leadership, brigade, or competent authorities in case of occurrences that pose a risk to assets or people.

Requirements and qualifications

Education: Complete High School.

Desirable:

Experience in Loss Prevention, Access Control, Concierge, or Patrimonial Security in retail.
Knowledge of checking fiscal documents and loss prevention procedures.
Notions of customer service and conflict management.

Technical Skills:

Access and flow control of people.
Checking invoices and merchandise.
Preventive and patrimonial rounds.
Occurrence registration.

Behavioral:

Concentrated attention.
Firmness with emotional balance.
Sense of observation.
Discipline and professional posture.
Assertive communication.
Ethics and confidentiality.

Performance indicators (KPIs)

Reduction of losses due to external theft.
Compliance with scheduled preventive rounds.
Index of checks performed without discrepancies.
Number of prevented undue accesses.
Response time and quality of occurrence records.

Additional information

Strategic objective of the position

To be a preventive agent of patrimonial security, maintaining an active and disciplined presence in the store's highest risk areas to inhibit theft, reduce losses, control access, and protect the image of Roldão Atacadista, through professional, preventive action and in compliance with current legislation.

Process stages

Step 1: Registration 1Registration Step 2: Stage 0: Data Confirmation 2Stage 0: Data Confirmation Step 3: Stage 2: HR Interview 3Stage 2: HR Interview Step 4: Stage 3: Manager Interview 4Stage 3: Manager Interview Step 5: Hiring 5Hiring Step 6: Hiring 6Hiring

INSIDE ROLDÃO ATACADISTA

Roldão Atacadista is not just a company – it's a story of growth and transformation that has been written for 25 years. It all started with the idea of being more than a wholesaler. Our goal has always been to be a strategic partner, supplying micro, small, and large businesses and also bringing solutions to the homes of our end consumers.

This journey was only possible because we believe in the power of our people. We are 5,000 employees who not only work here – they build Roldão every day. That's why we invest in the training of each of them, believing that a strong and prepared team is the secret to facing market challenges and creating innovations that set us apart.

Today, with 39 stores spread across the state of São Paulo, we are experiencing a period of intense expansion. And to grow, we look not only outwards but also inwards. We have the Leadership Ascension program, with the purpose of training managers who inspire, motivate, and transform. Here, leaders are agents of change, and with our Roldão DNA – Here is the place – they help our people achieve the highest goals.

This story is made by people who believe that teamwork is what differentiates us. If you dream of growing together, of leaving your mark on a company that values effort and talent, Roldão is the right place for you.

Join us and be part of a team that never stops growing.

Roldão Atacadista – Here is the place!

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