CONTROLADOR DE ACESSO - VILA MATHIAS

CONTROLADOR DE ACESSO - VILA MATHIAS

Published on AUGUST 27, 2026 Applications open until SEPTEMBER 15, 2026

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Workplace: Santos - SP Santos - SP

Job type: Full-time employee Full-time employee

Work model: Onsite Onsite

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Job description

Act on the front line of asset protection at Roldão Atacadista, exercising strict control of access and preventive inspection of internal and external areas of the store, with the objective of reducing theft, preventing undue access and preserving the safety of customers, employees and property, always through professional, respectful approaches aligned with legal standards and the company's institutional image.

Responsibilities and assignments

• Strictly control the flow of entry and exit of customers, employees, visitors, suppliers and service providers, ensuring compliance with the unit's access procedures.

• Supervise the exit of goods by checking invoices, fiscal coupons and proof of purchase, preventing losses and discrepancies.

• Carry out preventive and ostentatious rounds in the parking lot, docks, entrances, exits and perimeter areas of the store, maintaining a constant presence as a factor in inhibiting theft and vandalism.

• Identify suspicious behavior and risk situations, immediately communicating to Loss Prevention leadership and adopting internal security protocols.

• Act to prevent undue stays on company premises, including unauthorized persons, beggars or individuals who are compromising security, providing guidance and referrals according to corporate procedures.

• Prevent unauthorized access to restricted areas of the unit, ensuring the integrity of operations and assets.

• Record security occurrences, attempted theft, property damage, disturbances and other relevant events in a system or appropriate form.

• Support operational and prevention teams in emergency situations, evacuation, accidents or the need to isolate areas.

• Maintain a firm, vigilant and discreet posture, conveying a sense of security without embarrassing customers.

Approach guideline

All approaches must be preventive, cautious and based on observable facts, preserving the dignity of people and the reputation of Roldão Atacadista.

The job holder is expected to:

• Approach customers and third parties with education, objectivity and respect.

• Base any intervention on concrete evidence or non-compliance with internal procedures.

• Avoid discussions, public exposure, embarrassment or accusations.

• Immediately notify leadership or the Loss Prevention team when the situation requires superior intervention.

The Access Controller has authority to:

• Request the presentation of fiscal proof upon leaving the store, according to internal procedure.

• Restrict access of unauthorized persons to private areas of the company.

• Guide the evacuation of circulation and parking areas when security or operation is compromised.

• Notify leadership, brigade or competent authorities in the event of occurrences that represent a risk to property or people.

Requirements and qualifications

Education: Complete High School.

Desirable:

• Experience in Loss Prevention, Access Control, Concierge or Asset Security in retail.

• Knowledge in checking fiscal documents and loss prevention procedures.

• Notions of customer service and conflict management.

Technical Skills:

• Access and people flow control.

• Checking invoices and merchandise.

• Preventive and asset rounds.

• Recording occurrences.

Behavioral:

• Concentrated attention.

• Firmness with emotional balance.

• Sense of observation.

• Discipline and professional posture.

• Assertive communication.

• Ethics and confidentiality.

Performance indicators (KPIs)

• Reduction of losses due to external theft.

• Compliance with scheduled preventive rounds.

• Index of checks carried out without discrepancies.

• Number of undue accesses prevented.

• Response time and quality of occurrence records.

Additional information

Strategic objective of the position

To be a preventive asset security agent, maintaining an active and disciplined presence in the highest risk areas of the store to inhibit theft, reduce losses, control access and protect the image of Roldão Atacadista, through professional, preventive action and in compliance with current legislation.

Process stages

1. Step 1: Registration

2. Step 2: Etapa 0: Confirmação de dados

3. Step 3: Etapa 2: Entrevista RH

4. Step 4: Etapa 3: Entrevista Gestor

5. Step 5: Contratação

6. Step 6: Hiring

INSIDE ROLDÃO ATACADISTA

Roldão Atacadista is not just a company – it is a story of growth and transformation that has been written for 25 years. It all started with the idea of being more than a wholesaler. Our objective has always been to be a strategic partner, supplying micro, small and large companies and also bringing solutions to the homes of our end consumers.

This trajectory was only possible because we believe in the power of our people. We have 5,000 employees who don't just work here – they build Roldão every day. That's why we invest in the training of each one of them, believing that a strong and prepared team is the secret to facing market challenges and creating innovations that set us apart.

Today, with 39 stores spread across the state of São Paulo, we are experiencing a moment of intense expansion. And, to grow, we don't just look outwards, but inwards as well. We have the Leadership Ascension program, with the purpose of forming managers who inspire, motivate and transform. Here, leaders are agents of change, and it is with our Roldão DNA – Here is the place that they help our people achieve the highest goals.

This story is made by people who believe that teamwork is what differentiates us. If you dream of growing together, of leaving your mark on a company that values effort and talent, Roldão is the right place for you.

Join us and be part of a team that never stops growing.

Roldão Atacadista – Here is the place!

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