CONTROLADOR DE ACESSO - FREGUESIA

Published on AUGUST 27, 2026 Applications open until OCTOBER 26, 2026

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Workplace: São Paulo - SP São Paulo - SP

Job type: Full-time employee Full-time employee

Work model: Onsite Onsite

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Job description

Act on the front line of Roldão Atacadista's patrimonial protection, exercising rigorous access control and preventive inspection of the store's internal and external areas, with the aim of reducing theft, curbing undue access and preserving the security of customers, employees and assets, always through professional, respectful approaches aligned with legal standards and the company's institutional image.

Responsibilities and assignments

• Strictly control the flow of entry and exit of customers, employees, visitors, suppliers and service providers, ensuring compliance with the unit's access procedures.

• Inspect the exit of goods by checking invoices, fiscal coupons and purchase receipts, preventing losses and discrepancies.

• Perform preventive and ostensive rounds in the parking lot, docks, entrances, exits and perimeter areas of the store, maintaining a constant presence as a factor to inhibit theft and acts of vandalism.

• Identify suspicious behavior and risk situations, immediately communicating to the Loss Prevention leadership and adopting internal security protocols.

• Act to prevent undue stays on company premises, including unauthorized persons, beggars or individuals who are compromising security, providing guidance and referrals according to corporate procedures.

• Prevent unauthorized access to restricted areas of the unit, ensuring the integrity of operations and assets.

• Record security occurrences, attempted theft, property damage, disturbances and other relevant events in the system or appropriate form.

• Support operational and prevention teams in emergency situations, evacuation, accidents or the need to isolate areas.

• Maintain a firm, vigilant and discreet posture, transmitting a sense of security without causing embarrassment to customers.

Approach Guideline

Every approach must be preventive, cautious and based on observable facts, preserving the dignity of people and the reputation of Roldão Atacadista.

The job holder is expected to:

• Approach customers and third parties with education, objectivity and respect.

• Base any intervention on concrete evidence or non-compliance with internal procedures.

• Avoid discussions, public exposure, embarrassment or accusations.

• Immediately notify leadership or the Loss Prevention team when the situation requires higher intervention.

The Access Controller has the authority to:

• Request the presentation of a fiscal receipt upon leaving the store, according to internal procedure.

• Restrict the access of unauthorized persons to the company's private areas.

• Guide the evacuation of circulation and parking areas when security or operation is compromised.

• Notify leadership, brigade or competent authorities in the face of occurrences that represent a risk to property or people.

Requirements and qualifications

Education: Complete High School.

Desirable:

• Experience in Loss Prevention, Access Control, Concierge or Patrimonial Security in retail.

• Knowledge in checking fiscal documents and loss prevention procedures.

• Notions of customer service and conflict management.

Technical Skills:

• Access control and people flow.

• Checking invoices and merchandise.

• Preventive and patrimonial rounds.

• Occurrence registration.

Behavioral:

• Concentrated attention.

• Firmness with emotional balance.

• Sense of observation.

• Discipline and professional posture.

• Assertive communication.

• Ethics and confidentiality.

Performance Indicators (KPIs):

• Reduction of losses due to external theft.

• Completion of scheduled preventive rounds.

• Index of conferences performed without discrepancies.

• Number of undue accesses prevented.

• Response time and quality of occurrence records.

Additional information

Strategic objective of the position

To be a preventive agent of patrimonial security, maintaining an active and disciplined presence in the store's highest risk areas to inhibit theft, reduce losses, control access and protect the image of Roldão Atacadista, through professional, preventive action and in compliance with current legislation.

Process stages

1. Step 1: Registration

2. Step 2: Etapa 0: Confirmação de dados

3. Step 3: Etapa 2: Entrevista RH

4. Step 4: Etapa 3: Entrevista Gestor

5. Step 5: Contratação

6. Step 6: Hiring

POR DENTRO DO ROLDÃO ATACADISTA

Roldão Atacadista is not just a company – it's a history of growth and transformation that has been written for 25 years. It all started with the idea of being more than a wholesaler. Our goal has always been to be a strategic partner, supplying micro, small and large companies and also bringing solutions to the homes of our end consumers.

This trajectory was only possible because we believe in the power of our people. We are 5,000 employees who don't just work here – they build Roldão every day. That's why we invest in the training of each of them, believing that a strong and prepared team is the secret to facing market challenges and creating innovations that set us apart.

Today, with 39 stores spread across the state of São Paulo, we are experiencing a period of intense expansion. And, to grow, we don't just look outwards, but also inwards. We have the Leaders' Ascent program, with the purpose of forming managers who inspire, motivate and transform. Here, leaders are agents of change, and it is with our Roldão DNA – Here is the place where they help our people achieve the highest goals.

This story is made by people who believe that teamwork is what sets us apart. If you dream of growing together, of leaving your mark on a company that values effort and talent, Roldão is the right place for you.

Join us and be part of a team that never stops growing.

Roldão Atacadista – Here is the place!

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