Director - Consumer Credit Analytics – Global Product Manager

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director - Consumer Credit Analytics – Global Product Manager

Overview The Advanced Analytics group within Business & Market Insights drives Enterprise & Credit Risk solutions that are globally scalable and provide value to the various parts of the credit lifecycle value chain. Developing relevant solutions that solve our customer’s Enterprise & Credit Risk problems while leveraging Mastercard assets is a key differentiator to grow revenue for our retail and commercial clients. To this end, developing and managing a suite of product solutions through internal and external partnerships, creative constructs, solid frameworks, and executable roadmaps are crucial drivers for commercialization and business impact. Have you ever used your MA card and it was declined for an unknown reason? We are working to improve that customer experience on a global scale. We are seeking an experienced Director, Product Management to define and execute the market strategy for a network product. This leader will operate with a general manager mindset, balancing customer needs, commercial outcomes, operational scalability, and risk management. The role requires strong strategic thinking, executive communication skills, and the ability to lead through influence across a matrixed organization.

Role:

• Collaborate and partner closely with the Consumer Credit Analytics team to support global product development and GTM efforts.

• Engage with customers, partners, and internal stakeholders to gather feedback and validate product direction.

• Establish success metrics and track product performance against business goals.

• Influence senior executives on product direction, market strategy, and securing the right level organizational support to pursue regional objectives

All about you:

• Establish success metrics and track product performance against business goals.

• Exhibit ownership, agility, and a strong entrepreneurial mindset, taking initiative and driving results in a fast-paced, evolving market.

• Coach team members on strategic thinking, customer centricity, and execution excellence.

• Foster a culture of innovation, accountability, and continuous improvement.

Qualifications

Required

• Bachelor's degree in Business, Engineering, Computer Science, or related field.

• 10+ years of product management experience.

• 5+ years leading product teams and cross-functional initiatives.

• Proven experience managing complex products, platforms, or data-driven solutions.

• Strong understanding of product strategy, roadmap development, agile delivery, and commercialization.

Preferred

• MBA or advanced degree.

• Experience in credit risk, fraud, payments, data platforms, analytics, AI/ML, or financial services.

• Experience managing global products across multiple regions.

• Strong understanding of regulatory and compliance considerations

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.