Mid-Level
Quality Assurance Technician
Job Description
Quality Assurance Technician
Nangor Road, Dublin
Level 6
Full Time, Permanent
Closing date 10/09/2026
About us
With over 200 brands sold in nearly 180 countries, we’re the world’s leading premium drinks company. From global icons like Johnnie Walker, Guinness and Tanqueray to Smirnoff and Don Julio, we create brands consumers love. Bring your passion and use your curiosity as you explore, collaborate and innovate. Together with passionate people from all over the world, you’ll test new ideas, learn and grow, and unlock a brighter, more exciting future.
Join us to create a career worth celebrating.
About the Function
Supply Chain & Manufacturing is where our brands are made, moved and delivered to the world. With over half of our people working across more than 100 sites, this is a complex, large-scale operation that brings together production, logistics, engineering and supplier partnerships. It’s fast-paced and hands-on, with teams working together to ensure quality, efficiency and sustainability at every stage. From sourcing ingredients to getting products into customers’ hands, you’ll play a role in delivering the brands people know and love.
About the Role
To provide technical, analytical, and microbiological support within the core production team structure to ensure the highest standards of product quality on site.
Shift pattern work, Working between analytical, chemical and microbiological testing across brewing and Utilities.
Key responsibilities:
-
Strong attention to detail to ensure effective and accurate quality analysis.
-
Confident working independently and as part of a team.
-
Strong organisation skills with a timely and systematic approach.
-
Proactive in seeking opportunities to improve work environment, practices and KPIs.
-
Demonstrates flexible attitudes to new ways of working and site goals.
-
Applies Manufacturing Excellence tools to drive lab and site performance through continuous improvement.
-
Demonstrates initiative and self-direction while working as part of a fully autonomous team.
Qualifications
-
Relevant science degree or equivalent.
-
Experience working in laboratory setting.
Preferred experience
-
Bachelor/Masters of Science (analytical or microbiology preferred).
-
2 years experience working in laboratory environment (regulatory sector preferred).
-
Core competency in one or more of the following: chromatography (GC/HPLC), chemical Analysis, microbiological analysis and brewing quality control.
-
Experience in production/manufacturing environment, preferably food, beverage or pharmaceuticals.
-
Clear understanding of Good Manufacturing Practices and Good Laboratory Practices.
-
Experience using LIMS system, e.g. Harford.
About You
This role requires a proactive approach and being a good communicator is critical. In addition, you’ll be able to demonstrate the following:
-
Customer Service & OTIF Process Expertise Strong understanding of Customer Service, Order Management, OTIF, order fulfillment, and supply chain execution processes, with the ability to support deployment of standardized operational practices.
-
Digital Solution Deployment & Business Adoption Experience supporting implementation and adoption of digital supply chain solutions through business readiness, testing, user engagement, training, and hypercare activities.
-
Stakeholder Collaboration & Influencing Builds effective relationships across business, Digital & Technology, and regional teams, collaborating to resolve issues, drive alignment, and support successful deployment across multiple markets.
-
Analytical Thinking & Problem Solving Applies analytical skills to validate business requirements, investigate system and process issues, interpret operational performance, and identify practical improvement opportunities.
-
Learning Agility & Execution Excellence Quickly develops expertise in digital OTIF capabilities, adapts to evolving priorities, manages multiple deployment activities, and delivers high-quality outcomes with discipline and pace.
-
Experience in Customer Service, Order Management, OTIF, Logistics, Supply Chain Operations, or Supply Chain Planning, preferably within the Consumer Packaged Goods industry.
-
Experience supporting implementation or deployment of digital supply chain solutions (SAP, Salesforce, OMP, Power BI, or similar platforms).
-
Strong understanding of OTIF, Order-to-Cash, Customer Service operations, service level management, and supply chain execution.
-
Experience supporting business process design, solution validation, testing, User Acceptance Testing (UAT), and hypercare activities.
-
Experience delivering business readiness, user training, or change management initiatives that support digital transformation.
-
Knowledge of continuous improvement methodologies (PDCA, Lean, root cause analysis, problem solving) is desirable.
-
Experience working in cross-functional, global organizations with multiple stakeholders and regional deployments.
Flexible Working Statement
Flexibility is key to our success. Talk to us about what flexibility means to you, so that you’re supported to manage your wellbeing and balance your priorities from day one.
Rewards & Benefits Statement
We recognise and value performance, offering our people a highly competitive Rewards and Benefits package including:
Diversity statement
Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this.
We embrace diversity in the broadest possible sense. This means that you’ll be welcomed and celebrated for who you are just by being you. You’ll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, mindsets, and more.
Our ambition is to create the best performing, most trusted and respected consumer products companies in the world. Join us and help transform our business as we take our brands to new heights and build new ones as part of shaping the next generation of celebrations for consumers around the world.
Feel inspired? Then this may be the opportunity for you.
If you require a reasonable adjustment, please ensure that you capture this information when you submit your application.
Recruitment Scam Warning
Protecting candidates is very important to us. All communications regarding your application will come from an email address ending in @diageo.com. In our recruitment process, we'll never ask for money.
Worker Type :
Regular
Primary Location:
Nangor Road
Additional Locations :
Job Posting Start Date :
2026-08-27
Sign up to apply and find out right away if you're a fit.
Is this role right for you?
Your agent will tell you — in seconds.
Sign up and I'll tell you right away how well Diageo matches you — what you already have, and what's missing. Then I stay on it: I search for you and only write when I find something worth your time.