Business Analyst - Retail & Other Products

Business Analyst | Retail & Other Products | Financial Accounting Tribe

Help shape the future of banking Most people don’t wake up excited about banking. They wake up excited about their goals, their families, their businesses, and the opportunities ahead. At ING, we build banking solutions that help people focus on what matters most.

We're looking for an experienced Business Analyst to join our Financial Accounting Tribe and help drive complex change initiatives across Retail Banking products. If you enjoy solving challenging business problems, translating business needs into practical solutions, and working with global stakeholders, this could be the opportunity for you.

Role Summary As a Business Analyst within the Financial Accounting Tribe, you will work at the intersection of finance, banking operations, business processes, and technology. You will help ensure that new business initiatives, regulatory requirements, and process improvements are successfully translated into accounting and reporting solutions.

You will act as a key Finance representative in cross-functional initiatives, partnering with business, technology, and finance teams to analyze impacts, define requirements, coordinate delivery activities, and support implementation across the end-to-end processing chain.

About the Team The Financial Accounting Tribe plays a critical role in translating ING's diverse Retail and Wholesale Banking activities into accurate financial records that meet regulatory, tax, and reporting requirements. The team combines expertise in banking products, accounting, data, and technology to design and implement solutions that support ING's global operations.

You will join a multidisciplinary squad where collaboration, continuous learning, and innovation are part of everyday work.

What You'll Be Doing

• Translate business requirements into finance and user requirements.

• Act as a key Finance contact for large-scale change initiatives.

• Coordinate activities across squads, tribes, and programs.

• Support backlog management by translating epics into features and user stories.

• Perform impact assessments, process analysis, and data analysis.

• Evaluate data quality and recommend improvements.

• Support the implementation and maintenance of accounting controls and standards.

• Execute and support functional, acceptance, and migration testing activities.

• Collaborate closely with technology teams to deliver business solutions.

• Provide functional support and help ensure the completeness, accuracy, and timeliness of financial processing and reporting.

What We're Looking For

• Extensive experience as a Business Analyst within the banking or financial services industry.

• Strong understanding of retail banking products and related banking processes.

• Knowledge of how retail banking products interact with functions such as Treasury and Transaction Services.

• Experience performing impact assessments and creating functional designs.

• Experience with testing activities, including functional, acceptance, and migration testing.

• Working knowledge of SQL and data analysis techniques.

• Strong analytical and problem-solving capabilities.

• Affinity for technology, innovation, and process improvement.

• Experience working in Agile environments.

• Excellent communication and stakeholder management skills.

• Strong written and verbal English communication.

• Ability to work independently while contributing effectively within a team.

What We Offer At ING, you'll have the opportunity to work on meaningful international initiatives that influence how banking operates globally. You'll collaborate with talented colleagues, deepen your expertise across finance, technology, and banking products, and explore multiple career paths, whether as a specialist or future people leader.

Don't Meet Every Requirement? Don't meet 100% of the qualifications? Don't let that hold you back. Studies show some candidates apply only when they meet every requirement. If you're excited about this role and believe you can make an impact, we'd love to hear from you.

How to Apply Click the apply button on our career site and submit your application through Workday. We look forward to learning more about you.

Job Application Safety Reminder ⚠️ We're seeing an increase in fraudulent job offers. To protect yourself, please follow these key guidelines when applying for roles at ING:

• Apply only via official ING platforms. ING uses Workday as its internal recruitment system.

• Check the sender's email carefully. Legitimate communication will always come from**@ing.com** and/or**@myworkday.com**.

• No payments or banking details will ever be requested. If someone asks for this information, it's a scam.

About ING With 65,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to help people take a step ahead in life and in business. Do you want to work at the cutting edge of what's possible and at the same time ensure you work with integrity and hold the customer's interests at heart? Do you want to be surrounded by progressive, inspiring, diverse, and supportive colleagues? Then there is no better place to invest your talents than at ING. Join us. Apply today.