Principal, Services Quotation Application Analyst

Experience: 10-12 yrs

Location: Bangalore

Job Purpose

The Service Quotation Application Analyst acts as the key link between business stakeholders and digital delivery teams, translating business needs into scalable Quotation solutions. The role focuses on requirement definition, solution design support, backlog grooming, testing, and adoption—ensuring Quotations (and related platforms such as Configurator, Salesforce and ERP integrations) effectively support end‑to‑end business processes. This role is critical in large‑scale transformation programs, continuous improvement releases, and global rollouts across Services

Key Responsibilities

Business Analysis & Requirements Management

• Elicit, analyze, and document business requirements across configuration processes (Services, Contracts, Installed Base, Opportunity Management).

• Translate business needs into user stories, functional specifications, and acceptance criteria.

• Ensure requirements are clearly understood by delivery teams and aligned with global templates and reference models.

• Maintain traceability between business requirements and delivered functionality.

Solution Design & Functional Expertise

• Act as the functional expert for Quotations and adjacent platforms (ServiceMax, Configurator, integrations with ERP systems such as SAP or Oracle).

• Collaborate with Architects and Solution Leads to define end‑to‑end solution designs.

• Validate solution options against business needs, scalability, and long‑term sustainability.

• Contribute to design reviews and ensure adherence to Quotations and enterprise best practices.

Backlog Management & Agile Delivery

• Work closely with Product Owners to groom and prioritize the Quotations backlog.

• Support sprint planning by clarifying scope, dependencies, and functional details.

• Participate actively in agile ceremonies (refinement, sprint reviews, retrospectives).

• Ensure delivered features meet acceptance criteria and business expectations.

Stakeholder Management & Communication

• Serve as the primary point of contact for business stakeholders on Quotation topics.

• Facilitate workshops, deep dives, and solution walkthroughs.

• Communicate clearly on scope, impacts, risks, and dependencies.

• Support change management and user adoption through training materials and documentation.

Requirements

Functional & Technical Skills

• Strong experience as a Business Analyst in Quotation environments.

• Solid understanding of Quotation core functions and data model.

• Experience with integrations between Quotations and ERP / Configurator / Field Service platforms.

• Familiarity with Agile / Scrum delivery models and tools (JIRA, Confluence).

Business & Soft Skills

• Strong analytical and problem‑solving skills.

• Ability to simplify complex topics and communicate effectively with both technical and non‑technical audiences.

• Proven stakeholder management in global, cross‑functional environments.

• Structured, detail‑oriented, and quality‑focused mindset.

Qualification

• Bachelor’s degree in Business, IT, Engineering, or related field.

• 8+ years of experience in Business Analysis roles, with significant Quotations exposure.

• Experience in large‑scale digital transformation or global template programs is a strong plus.

Rewards designed for you

Our Total Rewards is our way of saying: We see you and we value you. It’s more than just pay and benefits—it’s a meaningful investment in you. It is designed to help you perform, grow, feel safe, and elevate your potential. The package helps you care for yourself and your family, plan your future, grow your skills and career, collaborate in an inclusive workplace, and contribute to your community. At Schneider Electric, we’re here for what matters most to you. Discover more at our Career Page.

• *Country-specific programs and initiatives may be available.

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us. IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world. We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one. Become an IMPACT Maker with Schneider Electric – apply today!

• €40 billion global revenue

• +9% organic growth

• 150 000+ employees in 100+ countries

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here

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