IT Support Engineer (f/m/d)

Tasks

We are looking for a motivated and service-oriented IT Support Engineer to join our Local IT team. The successful candidate will be responsible for providing day-to-day IT support, managing IT assets throughout their lifecycle, maintaining a secure and efficient IT environment, and supporting both local and international IT initiatives. This role requires strong technical skills, excellent communication abilities, and a customer-focused mindset. The position also includes collaboration with international project teams and occasional business travel.

• Provide first and second-level technical support to local users

• Respond promptly to service requests, incidents, and technical issue

• Support users in person, via telephone, remote assistance, and email

• Troubleshoot and resolve hardware, software, and connectivity issues

• Install, configure, and maintain desktop and laptop computers, operating systems and business applications, printers, scanners, and peripheral devices, network-connected equipment

• Coordinate repairs, replacements, and upgrades of IT equipment

• Support user account administration and access management

• Maintain and manage Active Directory users, groups, and permissions

• Assist with workstation deployment, configuration, and policy implementation

• Support local network and infrastructure operations

• Participate in regional and international IT projects

• Cooperate with central IT teams and external suppliers

• Support rollout activities, migrations, and infrastructure improvements

• Travel occasionally when required for project activities and training

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or a related technical field, or equivalent practical experience

• Previous experience in an IT Support, Service Desk, or IT Infrastructure role

• Experience managing IT hardware and software assets

• Experience supporting Windows-based environments, Microsoft 365 and Office applications, and Active Directory

• Good knowledge of computer hardware, peripherals, and networking concepts, including LAN, WLAN, and VPN

• Familiarity with endpoint security and antivirus solutions;

• Experience with IT asset management and inventory systems is an advantage

• Strong troubleshooting, problem-solving, and task-prioritization skills

• Ability to work independently and manage multiple tasks effectively

• Team-player mindset with a proactive and reliable approach

• You speak English fluently; German language is considered a plus

At a Glance

Porsche Engineering Romania specializes in complex technical solutions at its two locations in Cluj-Napoca and Timisoara, including the development of intelligent and connected electric vehicles, electronics, and design. We cover a wide range of development activities and technical know-how – from conventional powertrains to future mobility, and from prototype to series development. By optimizing brake systems and developing pedestrian protections as well as driver assistance systems, these activities significantly contribute to the improvement of future car safety. As an integral part of the Porsche Engineering, a wholly owned subsidiary of the Stuttgart (Germany) based sports car manufacturer Porsche AG, the work of our engineers in Cluj and Timisoara results into improvements and innovations incorporated in the Porsche sports cars, sold all over the world.

More information can be found on our website: https://www.porscheengineering.com/peg/de/locations/romania/

Exclusive look behind the scenes

Porsche Engineering Magazine The latest issue of Porsche Engineering's customer magazine offers fascinating insights into exciting projects and current topics. The Porsche Engineering magazine can be found here.

Knowledge-Sharing Working with new technologies and employing innovative methodologies has always been a part of our day-to-day operations, therefore knowledge sharing is an essential part of our work culture. We regularly organize internal technical meetups to build bridges between departments, share best practices, and learn about new ways of thinking.

Expanding our Know-How It is important to stay ahead of technological trends in order to respond to ever-changing consumer needs, such as making cars safer and more enjoyable to drive. Based on project demands, we provide internal and external soft and technical skill trainings to meet these requirements.

Performance Running in our Blood

We are part of the Porsche family that specializes in high-performance sports cars, so getting involved in various sporting events and supporting our employees in their quest to become better athletes comes naturally to us.

Community Support As part of a very active social community, we take our commitment seriously when it comes to supporting programs and initiatives that make lives better and provide renewed opportunities for children and adults alike. Giving back to the community, whether through donations or employee volunteering, through the most appropriate social causes that reflect our values and culture, is our primary focus.

How to apply?

Please fill out our online application form and enclose your complete application documents at the end, consisting of cover letter, curriculum vitae, ideally also your work and (university) school references and, if necessary, other certificates.

Contact

You can apply directly from our job location site or for direct applications please send your CV at: JobsRomania@porsche-engineering.ro