Job Description

Join the team redefining how the world experiences design.

Hey, g'day, mabuhay, kia ora, 你好, hallo, vítejte!

Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.

Where and how you can work

Our flagship Sydney campus is uniquely Canva - an extension of our Surry Hills neighbourhood. It’s a thoughtfully designed space with plenty of room to collaborate, focus, and connect.

Given the nature of the role, this role is based full time on site in Sydney, with some flexibility to work from home. We trust our Canvanauts to choose the balance that empowers them and their team to achieve their goals.

About the role

Reporting to the Global Internal Events Lead at Canva within the Vibe team, this role is anchored in two core areas: program production, and team operations. You'll be accountable for ensuring both of these areas work together to deliver a consistent, high-quality, and distinctly Canva experience across every program we run — from the largest company-wide moments to the activations that make everyday life at Canva feel special. This includes actively leading the production of our most significant events, including Season Openers, Company Goal Celebrations, Droptober, and other Tier 1 programs — not as an oversight role, but as a hands-on production lead with full ownership of timelines, agency and vendor relationships, and on-the-ground delivery.

Alongside direct production ownership, this role oversees the agencies and external partners who support our program — setting the brief, holding the quality bar, and ensuring what gets delivered reflects the Canva standard. This role also plays a critical part in driving regional alignment across our global campuses, ensuring that the way we plan, brief, and deliver programs creates a consistent experience for Canvanauts wherever they are, while still leaving room for moments that feel genuinely local.

While the primary focus is production excellence, this role also acts as the operational backbone of the Vibe events team — building the systems, processes, and frameworks that make the whole program more consistent, more scalable, and less reactive. Think part Director of Production, part Chief of Staff.

This is an experienced, hands-on role that requires strong production instincts, calm leadership under pressure, and the ability to hold operational complexity while still finding space to contribute creatively to the work. It requires someone who has been in the room — who knows what it takes to produce something big and make it operate seamlessly — and who is ready to help build something that lasts.

What you'll do

This role sits at the intersection of production, operations, and connection. On any given week you might be deep in a production timeline for an upcoming Opener, reviewing a vendor brief, or building the process that makes the next program run smoother than the last. Here's what that looks like in practice.

Produce Flagship Programs

You'll be the production lead on some of Canva's most important internal moments — Season Openers, Company Goal Celebrations, Droptober, and other Tier 1 activations. That means owning the brief, managing agencies and vendors, holding the timeline and budget, and making the call when things don't go to plan. You're not orchestrating from a distance — you're in it.

• Own the end-to-end production of Tier 1 events — Season Openers, Company Goal Celebrations, Droptober, and major activations — from brief through to delivery and wrap

• Manage agencies, vendors, and external partners: set the brief, hold the quality bar, and ensure what gets delivered reflects the Canva standard

• Hold the full production picture — timelines, budgets, crews, and on-the-ground decisions — with the confidence to make the call when things don't go to plan

• Bring a creative voice to programs, contributing ideas that shape the experience, not just the logistics

Build the Operational Backbone

Between programs, you're building the infrastructure that makes the whole team more consistent and less reactive. That means owning our vendor and agency relationships at a team level, maintaining budget visibility across all programs, creating the templates and playbooks that mean we're not starting from scratch every time, and acting as the first point of escalation so the right things get to the right people.

• Maintain and evolve the systems that keep the team running — briefing processes, templates, approval chains, vendor contracts, and ways of working that scale

• Own consolidated budget visibility across all programs, tracking spend, forecasting, and reconciling actuals so there are no surprises

• Build and maintain the knowledge infrastructure of the team — playbooks, documentation, and handover processes that mean expertise doesn't walk out the door when people move on

• Act as the first point of escalation for the execution team, absorbing operational complexity before it reaches the Head of Internal Events

Connect the Global Program

You'll be the connective tissue between our Sydney-based team and Vibe leads across our global campuses — making sure regional teams are briefed, heard, and set up to deliver programs that feel local without losing the Canva thread. You'll also work closely with Leadership, Ops, Comms, Marketing, Finance and Brand to make sure the right people are aligned on the right things at the right time.

• Partner with Vibe leads across our global campuses to ensure regional teams are briefed early, have what they need to deliver, and are genuine contributors to the global program

• Work closely with Internal Comms, Marketing, Brand, Ops and Finance to keep cross-functional partners aligned — you're the person who knows what's happening across the program and communicates it clearly

• Build the frameworks and playbooks that make global delivery consistent without being generic, so programs feel locally grounded wherever they land

• Represent the Vibe events team in cross-functional planning conversations, bringing the production and operational perspective to decisions that affect how we work

What We’re Looking For

You'll bring

• Significant experience producing large-scale experiential programs from end to end: keynotes, hospitality, travel, activations. You've been the production lead on something big and complex, and you know what that actually means in practice.

• Strong operational instincts: you build systems and processes not because you're told to, but because you understand why they matter. You turn chaos into clarity.

• Budget fluency: you're comfortable owning a significant budget, presenting positions to senior stakeholders, and finding efficiencies without cutting corners.

• A genuine creative voice: you have opinions and taste about what great looks like and you bring them to the table.

• A global lens: you understand that programs land differently in different markets, and you've built or worked within frameworks that account for that. You think beyond your own geography by default.

• Strong stakeholder management: you build trust quickly across very different kinds of people, and you know how to communicate program value in terms that land with each audience.

It's a bonus if you have

• A background as a Director of Production, Company Manager, Tour Manager, or equivalent: you know what it means to hold the full weight of a live production.

• Experience working in a Chief of Staff or operational partnering role alongside a senior leader.

• Brand or agency experience in experiential: you understand the difference between producing for a client and producing as the client

• Experience building or contributing to team culture: brings good energy to the work and to the people around them. Knows that how a team feels behind the scenes shows up in the room on the day — and takes that seriously."

• Hands-on experience with AI tooling in an operational context: whether for automating admin, tracking assets, synthesizing feedback, or streamlining workflows. Doesn't need to be deep expertise, but genuine curiosity and some practical experience.

What's in it for you?

Achieving our crazy big goals motivates us to work hard - and we do - but you'll experience lots of moments of magic, connectivity and fun woven throughout life at Canva, too. We also offer a stack of benefits to set you up for every success in and outside of work.

Here's a taste of what's on offer:

• Equity packages - we want our success to be yours too

• Inclusive parental leave policy that supports all parents & carers

• An annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more

• Flexible leave options that empower you to be a force for good, take time to recharge and supports you personally

Check out lifeatcanva.com for more info.

Other stuff to know

We make hiring decisions based on your experience, skills and passion, as well as how you can enhance Canva and our culture. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

Please note that interviews are conducted virtually.

Check out lifeatcanva.com for more info.