CJKI Product Program Manager

Company Description

About the Group/Team Canva’s mission is to empower the world to design. With over 220 million users already on board, we have a bold vision to reach 1 billion users. The CJKI Group is dedicated to this mission, pouring our hearts and souls into driving hyperlocalization. We strive to make Canva feel like a local experience in China, Japan, South Korea, and India, ensuring that our platform resonates deeply with users in these regions.

About the Role/Specialty In this role, you will be at the forefront of driving impactful product innovations at Canva. You will conduct meticulous market research and provide strategic insights, ensuring our projects are grounded in solid justifications. Collaborating closely with our engineering and design teams, you will optimize user experiences, enhancing features such as localization content and dialogs to meet diverse user needs. Your commitment to efficiency will shine through in your systematic approach to planning and reporting, ensuring every project progresses smoothly and effectively. Acting as a liaison between stakeholders, you will bridge gaps and drive key projects forward, contributing significantly to Canva’s vision of empowering the world to design. Together, we transform ideas into reality, making a tangible impact on Canva’s success and the creative journeys of millions.

Job Description

What you’ll do (responsibilities)

• You’ll build strong relationships with the CJKI product and engineering teams, learning our processes for product planning, deliveries, and collaboration to bring project initiatives to life. You’ll also act as the primary liaison between stakeholders and the product team, facilitating regular meetings, addressing concerns, and driving consensus on key project decisions.

• You’ll take the lead on several key initiatives, ensuring their timely and high-quality delivery. This includes conducting in-depth market research for key initiatives, focusing on local payments and subscriptions, and working closely with the product research team to identify actionable plans for improving user experiences based on the glow-up audit research results.

• You’ll independently manage and execute product-experience projects, such as localization and dialog optimization, to enhance user satisfaction. Additionally, you’ll develop and implement a systematic approach to project planning and reporting, consolidating information from various teams and presenting comprehensive progress reports to stakeholders.

Qualifications

What we're looking for We’re looking for a dynamic and driven individual who thrives in a fast-paced, innovative environment. You should be passionate about product management and eager to make a significant impact on our team and the millions of users who rely on Canva. Your ability to build strong relationships, manage multiple projects, and deliver high-quality results will be key to your success. If you’re excited about the opportunity to drive innovation, enhance user experiences, and contribute to Canva’s mission to empower the world to design, we want to hear from you.

Skills, Competencies, and Attributes:

• Strong Relationship-Building Skills: You excel at building and maintaining strong relationships with cross-functional teams and stakeholders, ensuring clear communication and collaboration.

• Project Management Expertise: You have a proven track record of managing multiple projects simultaneously, ensuring timely and high-quality delivery.

• Analytical and Research Skills: You are adept at conducting market research and analyzing data to provide strategic insights and support decision-making.

• User-Centric Mindset: You are passionate about enhancing user experiences and can identify actionable plans to improve product features based on research and feedback.

• Adaptability and Growth Orientation: You thrive in a fast-growing environment and are eager to take on new challenges and responsibilities, continuously seeking opportunities for personal and professional growth.

By bringing these skills and attributes to Canva, you will play a crucial role in driving our product initiatives forward and contributing to our mission of empowering the world to design.

Additional Information

What the candidate will learn and how will they develop at Canva

• Master Canva’s Magic: Dive deep into Canva’s product ecosystem and become a wizard at managing and optimizing a variety of exciting projects. You’ll get hands-on with the latest tech and innovative practices that make Canva a design powerhouse.

• Project Management Ninja: Perfect your project management chops by planning, executing, and delivering high-quality projects on time. You’ll learn to juggle multiple tasks and ensure smooth collaboration across teams like a pro.

• Market Research Guru: Sharpen your detective skills by gathering and analyzing market data. You’ll learn to uncover insights that drive strategic decisions and help shape the future of our product offerings.

• User Experience Rockstar: Develop a knack for enhancing user experiences. You’ll work closely with our talented design and engineering teams to implement cool features and improvements that delight our users.

• Stakeholder Whisperer: Become a master at managing relationships with various stakeholders. You’ll learn to communicate effectively, address concerns, and drive consensus on key project decisions. Plus, you’ll thrive in Canva’s fast-paced environment, always ready to tackle new challenges and grow both personally and professionally.

By joining Canva, you’ll not only help empower the world to design but also embark on a fun and rewarding career journey filled with endless opportunities for learning, growth, and making a real impact.