Company Description

Adjacent to the Las Vegas Convention Center and just one block from the world-famous Las Vegas Strip, the legendary Westgate Las Vegas Resort & Casino provides a fun, challenging and rewarding work atmosphere. Help create remarkable guest experiences at our world-class resort, which features a lively casino that is home to the world’s largest Race & Sports Book; incredible restaurants, nightlife, and live entertainment; and the convenience of a Las Vegas Monorail station onsite for easy access to the Las Vegas Strip. As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, you’ll be joining a team committed to excellence and creating unforgettable vacation experiences and supporting your career growth where you are or at 60+ resorts across the company.

Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Manage all aspects of the new owner account until the deal has become "good" inclusive of relationship management with owners and managing follow-through of down payment, closing costs, and applicable fees until paid-in-full. This includes:

  • Perform daily closing/deeding responsibilities
  • Liaise with the NOW (New Owners at Westgate) Team while all deals are within rescission.
  • Interact with the P2G (Pending to Good) Team until all initial monies/fees have been paid.
  • Work directly with new owners if the terms of the initial contract need to be reviewed and/or modified in order to bring an account to "good" status.
  • Contact all new owners within rescission to offer any additional help or answer any additional questions.
  • Maintain statistical records of personal closings including:
    • Rescission cancellation rates
    • Bolt rates
    • Rewritten deals
    • Pending Delinquency rates

• Exercise authority to rearrange down payment and closing costs within Sales guidelines

• Apply discretion and authority to deviate from normal procedures needed to bring the deal to good in accordance with Sales Operating Standards.

• Collaborate with Sales and Deeding Directors to formulate, rework the terms and conditions, and revise sales agreements as needed to save the sale.

• Ensure timely and pertinent communications with owners and internal departments, keep abreast of the status and needs of the account at each step in the closing process, and take appropriate actions to optimize closing and rescission percentages for the Sales Office and the Deeding Department.

• Offer new terms and implement changes to sales contracts under direction from Sales and Closing Officer Directors.

• Attend applicable training and pertinent meetings.

• Other duties may be assigned.

SUPERVISORY RESPONSIBILITIES

If applicable, supervisory assistance may be determined by Director.

Qualifications

QUALIFICATIONS

Valid real-estate license applicable in the respective state, notary public license and at least one year as a top producing Westgate Sales Representative. Individual must be able to perform each essential duty satisfactorily. The requirements listed herein are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

A High School Diploma or the equivalent is required. College education is a plus.

LANGUAGE SKILLS

Ability to read analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions form groups of managers, clients, customers, and the general public.

MATHEMATICAL SKILLS

Ability to calculate figures and amounts such as discounts, interests, commissions, proportions, percentages, area circumference, and volume. Ability to apply concepts of basic algebra and geometry.

REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret an extensive variety of technical instructions in mathematical or diagram from and deal with several abstract and concrete variables.

CERTIFICATES, LICENSES, REGISTRATIONS

Time Share Real Estate License and/or Escrow License. Notary Public License.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be able to and capable of standing, walking, sitting, for eight (8) hour shift. Must be able to reach with hands and arms and have use of hands and fingers. Must be capable of distance vision and depth perception. Must be capable of hearing within what is considered to be a normal range.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Moderate office noise levels.

PROFESSIONAL ATTIRE REQUIRED WHILE PREFORMING PUBLIC DUTIES

Additional Information

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying.

This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.