Company Description

Pay Rate: $22/hour - If you're looking for a more flexible way to get paid, we have DailyPay available.

Westgate Towers Resort in Kissimmee, Florida, offers you the ideal opportunity to welcome guests to our tropically landscaped property near world-famous theme parks and help them enjoy a truly memorable vacation getaway. An incredible work environment, Westgate Towers Resort features an array of onsite amenities and direct access to all amenities at Westgate Vacation Villas and Westgate Town Center such as the state-of-the-art Shipwreck Island Water Park. As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, you’ll be joining a team committed to excellence and creating unforgettable vacation experiences and supporting your career growth where you are or at 60+ resorts across the company.

Job Description

As an Engineering Technician III, you will perform advanced maintenance, preventative maintenance, troubleshooting, and repair work across multiple building systems, including HVAC, plumbing, electrical, carpentry, and pool operations. This role requires strong technical expertise, independent decision-making, and the ability to lead projects while delivering exceptional guest service.

In this role, you demonstrate Westgate's core values of Passion, Integrity, and Work Ethic in every interaction.

What You'll Do as an Engineering Technician III:

• Lead engineering projects, preventative maintenance, guest service requests, and resort improvement initiatives.

• Troubleshoot, repair, and maintain HVAC, plumbing, electrical, appliance, and mechanical systems.

• Perform advanced carpentry, drywall, painting, flooring, tile, and finish repairs.

• Maintain pools, spas, and water features, including equipment repairs and water chemistry.

• Read and interpret blueprints, technical manuals, and equipment specifications to complete repairs accurately.

• Utilize maintenance management software (HotSOS and other applicable systems) to manage work orders and daily operations.

• Assist with procurement, inventory management, and ensuring tools and materials are available for assigned projects.

• Safely operate hand tools, power tools, ladders, lifts, and other maintenance equipment while following all safety procedures.

• Identify safety hazards, maintain compliance with company policies, and promote a safe work environment.

• Communicate professionally with guests, team members, vendors, and leadership to resolve maintenance concerns.

• Perform other duties as assigned.

Qualifications

What You Will Bring as an Engineering Technician III:

• High school diploma or equivalent required.

• Minimum of three (3) years of hands-on engineering, maintenance, or skilled trades experience in a resort, hospitality, or commercial environment.

• Universal EPA HVAC Certification required.

• Certified Pool Operator (CPO) certification required.

• Valid driver's license required.

• Advanced knowledge of HVAC, plumbing, electrical, appliance repair, carpentry, painting, flooring, and general building systems.

• Ability to read blueprints, technical drawings, and equipment manuals.

• Strong troubleshooting, communication, and customer service skills.

• Self-motivated, detail-oriented, and able to manage multiple priorities in a fast-paced environment.

Requirements:

• Ability to safely operate hand tools, power tools, ladders, scaffolds, lifts, and other maintenance equipment while using appropriate PPE.

• Ability to regularly lift, push, pull, and move 50 pounds or more.

• Ability to work indoors and outdoors in varying weather conditions, including heat, humidity, and elevated work areas.

• Must be available to work weekends, holidays, and flexible schedules as needed.

• Required to pass a background check, drug test, and provide proof of eligibility to work in the United States.

• Must uphold Westgate Resorts' standards of professionalism, integrity, safety, and guest service.

Additional Information

Why Westgate?

• Comprehensive Health Benefits – Medical, Dental, and Vision Coverage

• Paid Time Off – Vacation, Sick, and Personal Time to Recharge

• Paid Holidays

• 401(k) with Generous Company Match to Support Your Future

• Daily Pay – Access Your Earnings When You Need Them

• Family-Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance

• Wellness Programs to Support Your Well-Being

• Flexible Spending Accounts (FSA)

• Tuition Assistance to Help You Grow Your Career

• Military Leave

• Employee Assistance Program (EAP) – Support When You Need It Most

• Life, Disability, Accident, Critical Illness, and Hospital Insurance

• Pet Insurance for Your Furry Family Members

• Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More

• Low-Cost Gym Membership

• NEW! David A. Siegel Legacy Scholarship – Up to $40,000 for Team Members’ Dependents

• Career Growth and Advancement Opportunities

• Community Involvement – Give Back and Make an Impact

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying.

This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.