Entry Level, Junior, Mid-Level
Customer Care Telephone Agent – Native English and Spanish speakers (100% Remote – Based in Spain)
Descripción
AVOS TECH is expanding its Premium International Customer Service Team for a leading Spanish health insurance company.
We’re looking for native-level English speakers who are based in Spain and fluent in Spanish to join our remote customer care team.
Main Responsibilities:
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Deliver excellent customer service to international clients needing health insurance for visa/residency purposes
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Handle administrative tasks: data updates.
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Accurately record information and escalate cases where necessary
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Empathize with customers and support their integration into the Spanish healthcare system
Work Schedule:
- Monday to Friday from 11:00 – 19:00
- Flexibility to cover different shifts occasionally (sick leave, holidays) is required
What We Offer:
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Full-time contract
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Position is 100% remote (from anywhere in Spain)
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Competitive salary + English language bonus
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Path to permanent employment: Initial agency contract with progression to an indefinite contract after training
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Career development opportunities – all managers and coordinators started as agents
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Training provided: onboarding and ongoing support throughout your career
¡Apply now and become part of a team that values collaboration, empathy, and professional growth!
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