Software Engineer

Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billions of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.

This is a hybrid position in Austin, TX

Position Summary

As a member of a dynamic engineering team, you will have the opportunity to contribute to and influence the design of new features, keep updated of new features distributed in major new releases of Windows operating systems and work in the area of file systems, clustering, security and solution for cloud security.

The Software Engineer will build and implement new features and maintain existing features in CTE product. This position with other Developers, QA engineers, support engineers and Product Managers throughout the software development life cycle.

Essential Functions

• Research, design and implement cross-platform kernel software, mostly at the file system and storage level layers.

• Design code with special attention to performance and correctness.

• Collaborate with the project managers in US to understand the customer requirements and use cases. Work with architects to expand the requirement and write the design/functional specifications.

• Work with support and compatibility teams to solve customer escalations.

• Attend North America customer calls to understand customer configuration, collect relevant technical logs, analyze them and provide the solution in timely manner. Provide the necessary timely updates to customer on escalation progress.

• Develop unit tests and ensure quality of the product; required to work with the system test team to define test plans, troubleshoot and resolve software defects.

• The candidate must be able to use the Linux tool chain both in user space and in the kernel in order to debug issues and develop code for FUSE based file system code.

• The candidate must be able to write functional specs using confluence and wiki tools, participate in review meetings, and be able to quickly prototype to evaluate feasibility.

• They will use debuggers to determine the root cause of issues in code they or other team members have written to improve the product quality.

• On occasion, the candidate will help triage customer reported defects, either working with the customer directly, or through the support organization.

• The candidate must be very transparent and communicative in their work, as the team comprises QA, Documentation, and support organizations.

• The candidate participates in daily huddles as the team uses SAFe Agile for planning and progress discussions and work individually or in a group setting with their peers on the assigned tasks and stories.

Minimum Requirements

• Bachelor’s degree in field with a minimum of 1-4+ years of relevant work experience or Master’s degree in field with 0-2+ years of relevant work experience (e.g., Computer Science, Electrical Engineering, Mathematics, or Engineering)

• Experience in designing/implementing and debugging software in multi-processor machine architectures

• Experience in clustering and distributed file systems design is highly desirable

• Knowledge of virtualization - virtual machine (VM) and Hypervisor system design and Docker/containers

• Strong C/C++ and GO

• Expert troubleshooting and debugging skills

• Experience with Kubernetes

• Knowledge and passion for Agile software development, solid software engineering practices, release processes and project life cycles

• Knowledgeable with the Intel/AMD 64-bit architectures

Preferred Qualifications

• Master’s degree a plus in one of the disciplines listed above, ie Computer Science, Electrical Engineering, Mathematics, or Engineering)

• Experience with the implementation of Linux Userspace Filesystem Framework (FUSE), system calls and vector table

• Performance engineering

• Familiarity with AWS and Azure IaaS environments

• Excellent communications skills, both verbal and written

• Must be able to write clear functional specifications and design documents and engage with customers on technical discussions

• Self-directed; requires minimal supervision on work products

• Strong team player

• Willingness to proactively interact with the team and achieve results in a dynamic environment

Applicants must be legally authorized to work in the United States for any employer at the time of hire. This position is not eligible for visa sponsorship or for assuming sponsorship of an employment visa now or in the future.

If you’re excited about working with Thales, but not meeting the requirements for this position, we encourage you to join our Talent Community! https://careers.thalesgroup.com/global/en/jointalentcommunity. You can upload your CV and our recruiters can get in touch with any new opportunities that may be of interest to you.

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This position will require successfully completing a post-offer background check. Qualified candidates with [a] criminal history will be considered and are not automatically disqualified, consistent with federal law, state law, and local ordinances.

Thales champions inclusion and we believe diversity strengthens the fabric of our culture. Thales is an Equal Opportunity Employer, including disability/veterans.

If you need an accommodation or assistance in order to apply for a position with Thales, please contact us at talentacquisition@us.thalesgroup.com.

The reference Total Target Compensation (TTC) market range for this position, inclusive of annual base salary and the variable compensation target, is between

Total Target Cash (TTC) 103,365.12 - 177,744.00 USD Annual

This reflects how companies in a similar industry and geographic region generally pay for similar jobs. This range helps the Company make pay decisions as one data point among many. Where a position falls within this range is also dependent on other factors including – but not limited to – the employee’s career path history, competencies, skills and performance, as well as the company’s annual salary budget, the customer’s program requirements, and the company’s internal equity. Thales may offer additional benefits and other compensation, depending on circumstances not related to an applicant’s status protected by local, state, or federal law.

(For Internal candidate, if you need more information, please raise HR request through MyThales)

Thales provides an extensive benefits program for all full-time employees working 30 or more hours per week and their eligible dependents, including the following:

• Elective Health, Dental, Vision, FSA/HSA, Voluntary Life and AD&D, Whole Group Life w/LTC, Critical Illness, Hospital Indemnity, Accident Insurance, Legal Plan, Identity Theft, and Pet Insurance

• Retirement Savings Plan after 30 days of employment with a company contribution and a match, and with no vesting period

• Company paid holidays and Paid Time Off

• Company provided Life Insurance, AD&D, Disability, Employee Assistance Plan, and Well-being Program