Senior, Expert
Position Summary
Role and Responsibilities
Responsibilities
Provide detailed technical solutions to troubleshoot issues both onsite and on-call support
Take charge of urgent and serious defected cases as a Technical Specialist
Consult System Air Conditioner’s dealers and contractors in area of technical solution
Responsible for testing and site inspection in commissioning phase
Manage Company’s Big Project such as required technical support including good communication with customers.
Manage and monitor Outsource Service Technicians’ performance
Gather technical information for report preparation and set up team working schedule
Performs other duties as assigned by management /direct supervisor
Design & Planning:
Design and calculate for air con drawing in DVM software with cooling load calculation for commercial air conditioners (VRF, DVM chiller).
Calculate equipment selection at DVM software and commercial air conditioning system.
Review project specifications, drawing and technical requirements.
Survey on site and meeting with client’s engineer, architect, contractors and sub-contractors to understand the requirement of air conditioning system and process to support with best system of design and product technical for projects.
Site Supervision & Coordination:
Resolve technical issues and provide engineering support during project implementation.
Corporate with customer service team for project installation, testing & commission and project handover.
Skills and Qualifications
Bachelor or higher in Mechanical and Electrical Engineering
At least 5 - 10 years working experience in System Air Conditioner, HVAC systems
Having an intensive experience in Heating Ventilation Air Conditioning (HVAC), willing to learn and adapt knowledge to other related system
Energetic, mature, positive thinking and service-minded
Well-organized with strong analytical and problem-solving skills
Good communication and interpersonal skills
Ability to travel upcountry as business required
Good command of English both written and spoken with computer literacy
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