Entry Level, Junior
RSC
RSC
Country: Argentina
ES EL MOMENTO
Santander (www.santander.com) is evolving from a high-impact global brand to a technology-driven organization, and people are at the heart of this journey. We are leading a customer-centric transformation that values disruptive thinking, the courage to challenge the possible, and the ability to innovate.
This is more than a strategic change: it's an opportunity for people to be motivated, grow, learn, and make a real impact.
Our mission is to help more people and businesses prosper. We embrace a strong risk culture and expect everyone across the organization to take a proactive and responsible approach to risk management.
Retail & Commercial Banking is a global business that integrates all our retail and commercial banking activities to better serve our customers, improve efficiency, and generate value.
THE IMPACT YOU WILL GENERATE
In our COLON Branch (Province of Buenos Aires) we are looking for a Customer Service Representative (Commercial).
The purpose of the role is to support the commercial management of the Branch, providing advice to customers and actively contributing to the achievement of commercial objectives and customer satisfaction.
We are redefining our way of working through innovation, state-of-the-art technology, collaboration, and the freedom to explore new ideas.
In this position, your main responsibilities will include:
-
Accompanying the branch's management in terms of achieving objectives and NPS.
-
Providing advice to customers.
-
Complying with and collaborating on individual and branch commercial objectives.
WHAT YOU WILL BRING TO THE TEAM
Our people are our greatest strength. Each person contributes unique perspectives that make us stronger as a team and as an organization. We value who they are and enhance what they contribute.
The following requirements represent the essential knowledge, skills, and competencies for this position.
Professional experience
-
Minimum of 1 year of experience in commercial advisory roles or similar (Mandatory)
-
Minimum of 1 year of experience in selling intangible products (Desirable)
Education
- Completed or in-progress tertiary/university studies in careers such as Administration, Accounting, Economics, Actuarial Science, Finance, Marketing, Commercialization, Digital Business, Engineering, Law, or related fields (Mandatory)
Languages
- Minimum required English level: Basic (Elementary or A-1) (Desirable)
Technical skills (Hard skills)
-
Intermediate handling of Office suite (especially Excel) (Desirable)
-
Experience in handling customer tools and databases (CRM) (Desirable)
Interpersonal skills (Soft skills)
-
Proactivity and autonomy (Mandatory)
-
Results-oriented through your problem-solving and management capabilities (Mandatory)
-
Empathy and closeness with customers (Mandatory)
-
Relationship and teamwork skills (Mandatory)
-
Flexibility to adapt to different environments and scenarios posed by the business (Mandatory)
WE VALUE YOUR IMPACT
Your contribution matters, and we recognize it. At Santander, we have a comprehensive, fair, and competitive proposal that reflects your impact and the value you will deliver. We offer you:
-
Develop and learn every day: development opportunities (local and international), discounts on training, languages, universities, and a learning platform 100% available to you.
-
Have a flexible work dynamic with a hybrid model.
-
Enjoy balance: 15 working days of vacation to split as you wish and a birthday off day.
-
Take care of your health and well-being: with an exclusive Swiss Medical plan as prepaid medicine for you and your direct family group, an in-house medical center in the corporate building, a special fertility and prevention program, 50% reimbursements on medicines, among others.
-
Live the customer experience with preferential rates on our products (fixed-term deposits, loans, safe deposit boxes, and more) and exclusive reimbursements in supermarkets and fuel.
We are here to keep you motivated, help you achieve your goals, and celebrate your achievements every step of the way.
Santander is proud to be an organization that offers equal opportunities regardless of age, gender, disability, marital status, race, religion, or sexual orientation. Our commitment is to ensure an inclusive and accessible selection process for all people.
AND NOW WHAT?
If everything you read interests you and matches what you are looking for, join our team.
Ready to take the next step?
Sign up to apply and find out right away if you're a fit.
Is this role right for you?
Your agent will tell you — in seconds.
Sign up and I'll tell you right away how well Santander matches you — what you already have, and what's missing. Then I stay on it: I search for you and only write when I find something worth your time.