Senior
Location: PH
Profile: Energy
Required experience:
Working mode:
Delivery Lead who shall be responsible for all work performed under this proposal. He shall be MERALCO single point of contact (SPOC) on issues and concerns related to day-to-day operations.
Focal point of contact for all Service-related communication
Ensure that the Indra team members are aware of their respective roles and responsibilities and the team when they are needed in the service
Ensures that the proper execution of the service plan is maintained
Coordination with required parties to ensure resources are available
Escalate and resolve service issues
Provide monthly status update to MERALCO counterpart
Analyze risks and makes decisions to meet business objectives
Ensure compliance with delivery schedule and quality. In case expectations are not met establish clear action steps to address the issues in order to achieve the agreed upon targets.
Other duties and responsibilities involving authority to decide whenever necessary on behalf of INDRA with respect to the supervision and performance of the Services described in the SOW.
Assist client Project Lead/BA in project coordination
Assist and mentor team members to help them grow and develop their skills.
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