Entry Level
RSC
RSC
Country: Argentina
ES EL MOMENTO
Santander (www.santander.com) is evolving from a high-impact global brand to a technology-driven organization, and people are at the heart of this journey. We are leading a customer-centric transformation that values disruptive thinking, the courage to challenge the possible, and the ability to innovate.
This is more than a strategic change: it's an opportunity for people to be motivated, grow, learn, and make a real impact.
Our mission is to help more people and businesses prosper. We embrace a strong risk culture and expect everyone across the organization to take a proactive and responsible approach to risk management.
Retail & Commercial Banking is a global business that integrates all our retail and commercial banking activities to better serve our customers, improve efficiency, and generate value.
THE IMPACT YOU WILL GENERATE
In our COLON Branch (Province of Buenos Aires), we are looking for a Customer Service Representative (Commercial).
The purpose of the role is to support the commercial management of the Branch, providing advice to customers and actively contributing to the achievement of commercial and customer satisfaction objectives.
We are redefining our way of working through innovation, state-of-the-art technology, collaboration, and the freedom to explore new ideas.
In this position, your main responsibilities will include:
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Support the branch's management in terms of achieving objectives and NPS.
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Provide advice to customers.
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Fulfill and collaborate with individual and branch commercial objectives.
WHAT YOU WILL BRING TO THE TEAM
Our people are our greatest strength. Each person contributes unique perspectives that make us stronger as a team and as an organization. We value who they are and enhance what they bring.
The following requirements represent the essential knowledge, skills, and competencies for this position.
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Professional experience**
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Minimum 1 year of experience in commercial advisory roles or similar (Mandatory)
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Minimum 1 year of experience in selling intangible products (Desirable)
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Education**
- Completed or ongoing tertiary / university studies in careers such as Administration, Accounting, Economics, Actuary, Finance, Marketing, Commercialization, Digital Business, Engineering, Law or related (Mandatory)
Languages
- Minimum required English level: Basic (Elementary or A-1) (Desirable)
Technical skills (Hard skills)
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Intermediate knowledge of Office suite (especially Excel) (Desirable)
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Experience in managing customer tools and databases (CRM) (Desirable)
Interpersonal skills (Soft skills)
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Proactivity and autonomy (Mandatory)
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Results orientation from your problem-solving and management capacity (Mandatory)
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Empathy and closeness with customers (Mandatory)
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Relationship and teamwork skills (Mandatory)
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Flexibility to adapt to different environments and scenarios presented by the business (Mandatory)
WE VALUE YOUR IMPACT
Your contribution matters, and we recognize it. At Santander, we have a comprehensive, fair, and competitive proposal that reflects your impact and the value you will deliver. We offer you:
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Develop and learn every day: development opportunities (local and international), discounts on training, languages, universities, and a learning platform 100% available to you.
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Have a flexible work dynamic with a hybrid model.
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Enjoy balance: 15 business days of vacation to split as you wish and a birthday off.
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Take care of your health and well-being: with an exclusive Swiss Medical plan as prepaid medicine for you and your direct family group, an in-house medical center in the corporate building, a special fertility and prevention program, 50% reimbursement for medicines, among others.
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Live the experience as a customer with preferential quotation on our products (fixed term, loans, safe deposit box and more) and exclusive reimbursements in supermarkets and fuel.
We are here to maintain your motivation, help you achieve your goals, and celebrate your achievements every step of the way.
Santander is proud to be an organization that offers equal opportunities regardless of age, gender, disability, marital status, race, religion, or sexual orientation. Our commitment is to ensure an inclusive and accessible selection process for all people.
AND NOW WHAT?
If everything you read interests you and matches what you are looking for, join our team.
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