Sr Spec Inside Cust Success

Join AT&T’s Sales team and help connect customers with innovative solutions in cybersecurity, fiber, wireless, cloud, IoT, and more. Your sales expertise will drive growth and support our vision to lead the industry in connectivity, technology, and community.

To drive revenue growth and retention by selling the organization’s products and services via telephone within designated market areas or assigned accounts.

What you’ll do

Typical tasks may include, but are not limited to, the following:

• Revenue Retention and Growth: Drive revenue growth by retaining existing customers, achieving sales quotas, and upselling to create incremental new business.

• Customer Relationship Management: Develop and maintain strong client relationships, manage account escalations, and ensure direct communication with key decision makers.

• Sales Metrics and Performance: Successfully close sales deals, deliver sales metrics, and secure renewal and new contracts to meet performance targets.

• Customer Needs and Solutioning: Assess and understand customer needs to tailor solutions, leveraging a consultative approach to meet strategic business priorities and applying the latest technologies.

• Market and Industry Knowledge: Conduct market research to stay informed on industry trends and identify key customer needs, utilizing this knowledge to enhance sales opportunities and improve customer satisfaction (Net Promoter Score - NPS).

What you’ll need

• Bachelor’s degree (BS/BA) desired.

• 2+ years of related sales experience.

What you’ll bring

• A mid-level sales representative with solid grasp of sales principles, practices, products, and services.

• Manages small to mid-sized sales and occasionally handles large complex sales. Works with moderate on-going supervision.

• Responsible for a moderate quota or territory.

• Utilizes company policies and exercises judgment to resolve customer issues or identify opportunities.

• May lead presentations and mentor less experienced peers.

Supervisor:

No

Our Sr Spec Inside Cust Success, earns between $48,300 - $92,500 + commissions with a total target compensation of $78,300 - $132,500. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage

• 401(k) plan

• Tuition reimbursement program

• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)

• Paid Parental Leave

• Paid Caregiver Leave

• Additional sick leave beyond what state and local law require may be available but is unprotected

• Adoption Reimbursement

• Disability Benefits (short term and long term)

• Life and Accidental Death Insurance

• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal

• Employee Assistance Programs (EAP)

• Extensive employee wellness programs

• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories,

• AT&T internet (and fiber where available) and AT&T phone

Ready to join our sales team? Apply today

Our Sr Spec Inside Cust Success 1 Fib jobs earn between $48,300.00 - $72,500.00 + commission $30,000 . Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage

• 401(k) plan

• Tuition reimbursement program

• Paid Time Off and Holidays (based on data of hire, at least 23 days of vacation each year and 9 company designated holidays)

• Paid Parental Leave

• Paid Caregiver Leave

• Additional sick leave beyond what state and local law require may be available but is unprotected

• Adoption Reimbursement

• Disability Benefits (short term and long term)

• Life and Accidental Death Insurance

• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal

• Employee Assistance Programs (EAP)

• Extensive employee wellness programs

• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Weekly Hours:

40

Time Type:

Regular

Location:

Dallas, Texas

Salary Range:

$48,300.00 - $72,500.00

AT&T and its subsidiaries are committed to equal employment opportunity. All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic protected by federal, state, or local laws. In addition, AT&T will provide reasonable accommodations to qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. Click here to learn more or request an application accommodation here.